Reviews for Jetro/Restaurant Depot in Queens, NY
They are selling rotten meat, I purchased a piece of beef meat like 30 minutes before the store close and when I opened the... plastic bag that covers it I smell a very bad odor because it was a rotten meat, I called the customer service to tell them andthey told me that I can return it within 72 hour, I put in the refrigerator to keep it cold until i return it and when i went tothe store the manager refused to return it. I don't recommend anyone to buy mea from there or open it to make sure that it isnot rotten before you go home. They don't care about people health. Read more
The receiving manager James older guy is very disrespectful he snatched my paper from me cursed at me and made me wait 8hours to... get unloaded because I wasn?t speaking fast enough for him he was very rude n just kept saying there?s nothing you can do I?mthe manager I felt so uneasy around James he needs to b fired Read more
This is nastiest RD location, their carts are broken and bathrooms are disgusting ???????? I spend more than half millions and... there are others who does lot more than that, but RD does not respect their clients and take us for granted!! Read more
I go here for various things and make trips for various different people or businesses, but each time I'm satisfied. I won't... take a star off, but I wish their hours were better. Sometimes it's difficult to get there and get everything we need beforethey close. Read more
They have good stock of products, downside too crowded and the worst shopping carts of all the stores ( not that other stores... have a nice ones) but our products keep falling down on our way to our vehicle since there was no way to keeping them in place.Dirty, old and beat up carts Read more
Priscilla, the assistant manager, in the entrance was completely rude. I am appalled by the way she treats customers. I... returned the day after buying expired bagels and she rudely snapped ?why didn?t you check the expiration date? You?re supposedto? in a very accusing manner. She then said ?I check the expiration date every time I should, why didn?t you?? With noapologies or anything just snapping at me, like I am not a grown woman. Expired bagels are not customers faults, it is thestores. I was very understanding of that but she attacked me in a very rude manner. Disgusting behavior. I love Jetro but shehas made my whole experience very nasty. I hope her nasty behavior is reprimanded. Read more
Bought mayonnaise here and on Saturday 03/09/2019. Realized on Monday 03/25/2019 that it's expired on 2/14/2019. Called to... inform Jetro and the operator that picked up at 4:26pm told me that I have to take it back. I am trying to explain that I cansend all proofs (receipts pics of product) that I do not need to be inconvenienced to go all the way over there to do so. Shewas not interested in what I had to say and she either hung up on me or put the phone on hold until it cut off. Crappie customerservice coupled with expired dairy products is a reason not to shop from them. Who needs to be checking all dates when shoppingfrom a big store like this. The store is College Point, Queens NY. Read more
Inside is alot more organized and cleaner than other locations