Reviews for Popeyes Louisiana Kitchen in Queens, NY

I have mixed feelings about this place. The staff is very friendly, but management could use a course in customer service. I've... called Popeyes customer service twice because of this place yet never seem to have an issue at other locations (say Cross BayBlvd or Jamaica & Woodhaven). Read more

Has got to be the absolute worst Popeyes I?ve ever set foot in. Or decided to be a customer off. Imagine losing a cell for a... meal because you?d wanted to close the drive-through earlier than the store closed. It?s now 630 Eastern standard time, and thedrive-through is closed. The store closes at eight sometimes. And it is posted that the store closes later than that. Read more

Same good ol' Popeyes!

If you're looking for bad customer service, hard, dry, stale, chicken or shrimp, come here. It never fails.

One of the best Popeyes in new York, they are quick, they rarely give you a hard time on the pieces of chicken you feel to... choose from. Read more

I want to thank Melissa C. Because last night my food was missing items when I got home & I truly appreciate her NOT giving me a... hard time about it. She replaced it and offered a drink. That?s the kind of customer service that makes me want to spend moneywith a business. And for that kind gesture- I got in line and purchased some more food to go. Thanks again for that Melissa! Read more

This place needs to b shut down or have new owners and managers to run this. I order my online food at 7:40pm came to pick it up... at 8:20pm they wouldn't give me my food so I called and they hung up on me and then at the drive thru they telling ppl theirclosed and it suppose to b closing at 9pm. U had ppl with online order bein turned around n drive thru without a refund. Nowwhat happen if that was my last. They lucky ppl still come here knowing there's mice here and the health department will benotified 1st thing Monday morning. Dirty as place and workers Read more

1st time going to this Popoeye location and it was an awful expericence. Staff members have horrible customer service and need... an attitude adjustment. Completely gave me the worng orderafter waiting for a long time for it and they forgot to give me mydrink, ketchup, sauces condiments. Read more