Reviews for Real Usha Sweets & Snacks in Queens, NY
I was so disappointed to see that there was no decorations outside their store on this Diwali day. So I decided not to buy... sweets from them from now on. Read more
This place used to be a go-to for our family, but recently we have noticed a decline in service and food quality. Most recently,... we purchased a few snack items and in one of them there was a steel wool wire. We called the store, spoke to a female associatewho said she would have the owner call us back, and we never heard from them. It is incredibly disappointing to see a place weloved not care that their food had the remnants of a cleaning product in them. Read more
The new renovation has made the space more amazing. The interior had been redone from ground up. It has variety of snacks with... competitive price & good quality. Food tastes amazing. Located conveniently, best indian food around the area. Read more
Tried their sweets and papdi chat, i dont like sweet taste in my chaat so I specifically asked for not sweet but still sweet... taste in it :( Read more
The most disgusting papdi chat and samosa chat I ever tasted in my whole lifetime.... so dry both dishes... no Tastes at all... ....will never go back there... no wonder people chose other place than this one ....!!!! Read more
Ants in the Package!!!! - Am a regular buyer from Real Usha Foods and this time we got 1 item out of 3 ordered with Ants. And... the ants were only in one of the items, while the other 2 were intact with no issues; so it just does not make sense. Whentalking with Mr. Bhavesh Shah about the issue I was told that this could have happened in transit or at our home; inclinedtowards happening at our home. And the only option that he could give was a credit of $11.00 as I was told, the fault is ours aswe did not open the package as soon as it was delivered. Package delivered on a Friday and I opened it on Monday, which istotally fine as these are snacks and not fresh cooked food that could go stale in hours/days.I was told about how to deal withperishable goods and packages that contains food. I am not sure if this is my fault but if you are ordering again, please becareful! While Its not a matter about the credit of $11.00, but about the customer service since I requested for a replacementfor the 1 item and there was nothing that could be done about it. VERY DISAPPOINTING! Read more
Had the bhel chat. So far so good except the sauce doesn't keep it a bit crunchy, instead mushy. It's not the best but it... didn't suck. I wanted the bombay sandwich but they said they didn't have it even though it's on the menu. Not sure what else isnot there even though it's not on the menu. I had no problem with the service. Read more
Loved food here. Khasta kachori was out of the world. Reasonable priced and great quality. Highly recommended.