Reviews for White Castle in Queens Village, NY
Place as almost all white castle was fine. Food was good same as most of this chain.
Best white Castle i ever been to. The workers were courteous and the food came out in a timely manner. Y'all the best!
Personally I don't like White Castle but I wasn't some friends and we had a meeting we were looking for a place available... quickly that we can sit down and talk about business this is why I end up at this restaurant to tell you the truth he's thefirst time I eat a beautiful piece of meal at White Castle it was pretty amazing maybe I will become one of the fans of WhiteCastle now who knows give them a try Read more
It took 35 minutes in the drive thru with only one car ahead for 4 chicken sandwiches and a sack of fries. When I questioned at... the window and all I said was 35 minutes…really? She closed the door and walked away. I was”handled” by another associatewith how much I owed. When I questioned why she dismissed me he said “ she doesn’t want to argue with you”. I responded“ I don’t want to argue with her either” . No one wanted to explain what happened. Then a third associate took over anddecided I was the problem because they felt I didn’t want to hear her explanation. She said ok and good night with a tonethat suggested that she was done with the situation. All I wanted as to know was why did 2 cars take so long and with the indining not so busy. They were so dismissive and disrespectful. I want to know why this had to happen this way. Read more
Classic White Castles. You'll get the same great taste. Only thing is you'll be paying these new astronomical prices. It's sad... all these fast food chains are literally charging $10-$12 for a burger meal..insane. But there's free parking. Bathroom inside. You get your drinks on your own from machine. There's also a drive thru. Read more
Waited 30 minutes for my order. There clueless and the lady that I took a picture of had no hair net on and her mask was not... up!!!!! Please I hope corporate sees this so they can train them correctly! Read more
Disappointed at the service at this Spingfield Blvd White Castle.They were rambling over my order without gloves taking... sandwiches out the bag and swapping them as if they were the wrong sandwiches. They were not organized.They need to be trainedon how to prepare the order like McDonald's they have a system..first get the drinks etc..if they have to tell the order outlike they do in a kitchen do so. No one seemed to be in charge as far a getting the orders out in a timely fashion. They didntknow how to read my order from from the app. They gave me a sandwich I didn't order and didn't give me the condiments I orderedas my food looked very sloppy..just very disappointed as I love White Castles and I've personally been going to this particularone since a child with my grandmother. Another time I went they waited till I got to the register through the drive-thru to tellme there wasn't enough sweet tea for the gallon I ordered and already paid for as the asked me to substitute for a small cup ofdrink of my choice, which wasn't enough to fill that gallon...smh...there just not organized ...redo the training there ...andthere not welcoming I love a smile with my meal.and please hold I'll be right with...thank you come again..the attitude shows inthe service and food ...do I need to come and supervise these worker on great customer service and organization in a kitchen???? Read more
The food was hot & tasty, I haven't had white castles in decades. The young lady that served was excellent