Reviews for Dunkin' in Quincy, MA
This place was and always is horrible. They really need to hire some people. And the coffee always taste burnt. Sat in the front... for about 20 minutes no even acknowledge me Read more
Spent $5 on a sandwich and they can't give out more than one napkin! Even after I asked. Whose managing this place??
Pulled up at 6:38 on a Saturday and sat by the drive through buzzer for about 5 minutes.. we pulled up to the window because... there was no response and we see an employee with pink hair lock up and walk out.. it?s now 6:45. You need to fix your postedhours and adhere to them. To close while a customer is in the drive through and not say nothing is horrible. Read more
Went to order a cup of frozen matcha latte. I walked in with no other customer inside and waited 2-3 minutes until a lady came.... AND the first thing she said is "If you don't have a car, don't even bother to order anything", before I even spoke. Well thisDunkin's is only around a ten minute walk from my place and I don't feel the need to drive. I walked right out of this place. Inconclusion, bad customer service and avoid this place if you can. This is my first time writing a bad review, I would give zerostars if I can. Go to other places. Read more
Came by at 300pm to this dunking doughnut. Lady at the windows customer service need to improve tremendously. I shouldn?t be the... one greeting you and then saying have a nice day. On top of that when someone says have a nice day it?s ok to say it back. Youdon?t have to look like you don?t want to be there either. There are other jobs out there if your not happy Read more
Their customer service was spectacular! Today when I was ordering my iced coffee, I dropped two of them on the way out. They... splatted right on the sidewalk! I rushed in to tell one of the employees what happened, and asked for a new lid and coffee. Theyserved up a new cup in seconds and I showed them my credit card. They insisted that since I dropped my coffee, I wouldn?t haveto pay for the replacement. I was overcome with gratitude. The employees deserve a raise! ???? Read more
The coffees were fine, but the service was very slow. There were 3 cars ahead of us when we gave our drivethru order, but for... whatever reason, it took 20 minutes to get to the window. No complaint with the order, just seemed a little odd to be waiting solong at a fast food place that primarily serves drinks.. like, what was the holdup? Read more
what a lousy place you arrive at 6:40 pm and they tell you that it is closed only because they throw everything away before... sawing Read more