Reviews for Chick-fil-A in Raleigh, NC
Very disappointed in Chick-fil-A. They have dairy in all of their chicken coatings, grilled and fried. And it wasn't until... recently that they put signs up to announce that this allergen is in all of their key products. Seriously, why do you need toput dairy in all your coatings??? I now know why I have horrid stomach cramping when I eat there. Take the darn dairy outfolks, I can't imagine it adds that much flavor. Those of us who are lactose intolerant would appreciate some dairy-freeoptions!!! Read more
I sat in line for 35 minutes for 2 chicken sandwiches. Very bad look for Chick-fil-A. I do not reccomend going to this location... at all. Read more
They spent so much time and money refurbishing the drive through and the speed is unchanged and still way slower than the others... in the area. Worth the slightly slower wait. Read more
There is a danger in choosing the option of MORE, then vasallating on that choice, and then overcompensating and arriving at TOO... MUCH. The reno at this location may have drifted into 'too much.' A staggering number of people who work there, to the pointof having to juggle floorspace Behind ???? the counter, and in the crowd between it and the Uber/Dash/etc. pickup stand. In alarge (dining) room the architect has somehow made the actual space 'small'; tho not confining ~ think use-less. Yes, the tablesare huge, the trash cans so hidden patrons call out wondering where one might be found...the vast staff unable to respond due totheir absorption with finding somewhere to stand. Plenty of space except where everyone is standing. Oh!, it's a bar w/obeer. Also of note, the lighting is bonkers Too Much. Someone who designs Walmarts must have been retained for the reno. 6000K all the way, and as a policy nod, fixtures over the counter for added nonverbal visual focus - accept one of the globeshas gone missing. But there are SO many other glittering lights, only a lout like me notices(?). The lost globe, the victim ofTOO MUCH. PS, the multi-line drive through is Too Much yet still in-scale for the mid-day demand, tablet & app ordering, and afair match for the languid inside service. Touché to the gal who walked in, saw the state of play and walked right back out;maybe she hit the drive through. Read more
Chick fil a is the best! Except this one?they consistently get our order wrong and we have to circle back through the line to... get what we are missing. They are often out of the gluten free buns, and yesterday I did a mobile order and waited 22 min afterarrival to get my food. There wasn?t a single person in line inside. While I waited I watched 2 angry customers return for foodthey were missing in their drive through orders. Not sure what?s going on at this location but it is definitely not the typicalchick fil a Read more
By far the most inefficient Chick-Fil-A ever. I?m not understanding why there is a drive-thru pickup line if you still have to... sit and wait in the long line as if you?re ordering there. What makes it worse is you cannot change the pickup method in app soyou?re stuck in line. They should offer inside pickups, that?s all. Read more
I normally think Chick-fil-A stands out as one of the better fast food options but today, we went to Chik-fil-A and ordered a... few kids meals and my meal. I was given a sweet tea and had to park, never did that before at Chick-fil-A. Nobody came out tothe vehicle so we drove around again. One kids meal did not have the chicken nuggets or the kids toy. We drove back around (2ndtime), no apology or acknowledgement of the fact that it took us an additional 20 minutes to get our food. On the way home Irealized that they forgot my french fries. What the heck. I use to think chik-fil-A was a decent option for fast food.Disappointing! It is not rocket science to get an order right and to have some respect for others and their time. Update: Ilike chick fil A. I?m sorry to leave a negative review but I?m hoping someone takes note, they need to make some improvements!! Read more
Hard to beat the quality and service of the food at Chick-fil-A. Favorites are the spicy chicken sandwich and biscuit. The... lemonade and ice cream are also great. Read more