Reviews for Cold Stone Creamery in Raleigh, NC

Owner went from counting money to a scooping ice cream? no gloves and no hand washing z

I gave them 3 stars because they have some issues but here is my good and bad review: pros: ice cream is great, cones are fresh... and most recently I ordered an ice cream cake and they did an excellent job with the flavor and writing. Also I love the factthey have non dairy ice cream and shakes! Cons: they have alot high school girls working there with no security, and a fewtimes the homeless and mentally disturbed folks that beg for money in that area harass/ threaten them where the girls are soscared. We also dealt with some of the East Indian workers that have been rude and disrespectful. Read more

This how my ice cream was delivered after adding Oreo?s. This was supposed to be a full container. This is unacceptable! Plus it... was $28 because I did it through Grubhub! Read more

Really love this place. Great location, always friendly staff and very clean. She was a little bit slow with the order but to... me, that just means it's being handled with care. ?? Read more

When I say that this store KNOWS what its doing!!! Y'all, they got a PEEP ice cream, and nobody told me! I love the way they... let me customize my order! Coming back soon!!! Read more

One of the employees had bad attitude at the same time she didn?t make a gd Milkshake which is something simple.

Had to give my order 6 times for them to understand. There was no teamwork. Two of them made the same order twice when I only... asked for one. The employees were stupid. Never coming here again. Read more

We visited locations last night and paid 7.89 for a small cup of ice cream with brownie, health, Carmel and fudge. Went back... today and ordered the same thing and was charged 8.54. By Bhargav P. He did not care when we brought the difference to hisattention. He charges 1.00! even for fudge topping which is ridiculous. Will not patronize this business again because of thepoor customer service. Read more