Reviews for The Honey Baked Ham Company in Raleigh, NC

I love honey baked ham. I just don?t understand why they turn off the oven at 530 pm when they close at 6pm. We got there at... 530pm and couldn?t get a sandwich. Very frustrating going there and not being able to get what you want. This isn?t the firsttime it?s happened. Why can?t they turn the oven off at 550pm so they can make their customers happy. I just don?t get it. Read more

Always friendly service here. Always good food. They also have cakes and other dishes to buy and use at home. Love this place.

I have been a honey bake ham customer for years. Always thought Honey Baked Hams were a cut above the others. Yes, they are... expensive. But I felt you get what you pay for. My wife bought us a $80.00 Honey Baked Ham for 2020 Christmas. We were highlydissappointed in our last Honey Baked Ham. It was no better than the Sugar/Honey cured spiral cut hams from Sam's, Costco, BJs.Those hams only cost $35-$50. I rarely criticize anyones product. When you pay premium prices you expect premium product. Read more

Paid around $14 for a quart of ?ham and bean? soup only to find out that there was not any ham in it and the beans were hard.... One of the best parts of Honey Baked Ham?s soup is the way it usually melts in your mouth with big giant bits of delicious hamin it. We were given stale crackers too! I almost left the store when I asked for a half pound of ham salad and the young ladysaid that only sell it by the pound... being dumbfounded, I asked the owner that was there and he agreed to sell me a halfpound. At corporate stores in Michigan, you can buy as much or as little as you want... why would anyone turn down a sale? Withall that said, we ended up ordering more and spending $26.51. We also experienced the young man take out ham slices that weordered with his bare hands to show us. At the corporate stores we?ve always frequented, they wrap the meat in cellophane priorto putting it into the gold bag. Sadly, I won?t be able to return to this store because I don?t like paying for someone?srendition or best attempt of how it?s made at any of the other stores that I have visited in North America. Being a formerover-the-road truck driver, I have been to many... also, I?m from the backyard of the corporation, being from Michigan, wherethe company started, I?ve been eating this stuff for years! Read more

We love this Honey Baked Ham. We drive 20 mins just to come to this honey baked ham. Great service, they have a deli, sometimes... they'll have the seating to eat inside....clean and very friendly staff. My kids are always extremely active but the staff isalways very nice. Read more

Check your ham before you leave. Purchased on Christmas Eve. Opened on Christmas Day only to find that the glaze was hard as a... brick and not connected to the ham. I couldn?t even break it up with my fingers. Christmas dinner officially ruined. The yummyglaze is the reason most folks buy the ham. I called and left a message the morning of 12/26; waited for almost 3 hours, noreturn call. I called the store, spoke with the manager who asked me to clarify what I meant repeatedly as if he didn?t believeme. Was told to bring the ham back to see if anything can be done. I did not because I didn?t appreciate the manner in which myphone call was handled. We?ve been customers for a long time but this was the last time I will purchase a $56 ham with glaze ashard as cement on the side. Read more

I was completely surprised by my experience at this store yesterday...the day before Thanksgiving. The line was just a bit out... the door when I arrived, so I was not expecting this to be nothing more than standing in line with uncourteous people with somecold customer service. However, to my surprise everyone was so kind, the samples were yummy, the service was fast and verycourteous, and I got to watch a little Food Network while I was waiting, which was not long at all. I left the store feelinghappy...not even kidding. I'm counting this among my Thanksgiving things to be grateful for! See you at Christmas!! Read more

Great job! Fast service and very polite. The young lady made our food right away. The other employee even double checked with us... first to make sure we were already served! Very professional. Delicious turkey sandwich with pesto aioli. Read more