Reviews for Rubio's Coastal Grill in Rancho Santa Margarita, CA

I visit 1 to 3 times a month and mostly everything is right. When I visited on Tuesday they had a new employee taking the... orders, the assistant manager was doing paperwork and the manager was doing reports and interviewing someone. The new employeetaking customers orders seemed a bit lost, he didn't repeat any of the orders to assure accuracy. He even asked the assistantmanager for help placing the order. Needless to say he and the kitchen staff got my order and that of 4 others totally wrong,considering that 2 of the 5 orders were placed online I would imagine that errors were made by the new cashier and the kitchenstaff. Finally both managers had to step in to make sure all was taken care of. I managed restaurants in my early days and Ialways insisted on the personnel to repeat back to the customer their order to avoid mistakes and assure accuracy and makecustomer feel that they were being paid attention to. Read more

I've been coming here for a long time, but this location has gone down hill and this is the last time I will be coming here. I... asked for no beans in my salad and they buried the beans so I couldn't see them until I started eating, and they barely filledthe bowl with any green lettuce, really? This is what the salads look like now for $13, total rip off. I was hungry again 20mins later. Plus the girl gave me the wrong bowl at first bc she can't put orders together correctly. The female manager is verypassive aggressive and rude, she's probably the one who made my food. And this location is randomly closed often. I wouldn't besurprised if this location is next to be shut down right after the San Clemente location. Read more

The restaurant didn?t smell good. My classic shrimp burrito wasn?t wrapped well. It just fell apart. The experience was just... kinda sad. I have a extra star because we had a coupon. Read more

I have always ordered through Doordash. So I can't comment on the dine-in and service inside the restaurant. This is my 5th... time I believe, that we have ordered food from this place. Order placed and delivered through Doordash. Orders usually areready for pickup quickly, and so far we have not have any issues when it comes to missing items or not preparing things the waywe order them. The California Burrito that I get is really delicious. As for the size, it is enough and plenty. I usually addchicken and carne asada to it. I really like it. It is tasty, and not spicy (I like that) And their chips and salsa are reallygood too. The red salsa is mild spicy, really good, spicy enough to get a kick, and does not overpower the salsa flavors. Iwould definitely recommend this place. We have had really good experiences here! Read more

Usually I'm not a fish guy, but Rubio's takes fish to a different level. I'll be honest, I'd never even heard of a fish taco... until I came here. And they're great. This restaurant is a great place to just chill and eat tacos. I honestly haven't likedfish until I came to this restaurant. Read more

Always my go to, value for money Mexican eat in/dine out. I normally go with the salad, but today I finally tried the Tacos with... salad and it was delicious! Love the free selection of sauces too.. Read more

STAY AWAY from this location! The crew has no idea what is going on. I ordered an online order at 12:41pm, was told it will be... ready at 12:51. I arrive at 12:55 and tell them I am here to pick up an online order. ?Just a few minutes sir? 10 minutes go bynothing? I ask for the status of my order which at this point I had ordered over 30 minutes ago and no one had any idea where myorder was. What a joke of an operation and no training. Will never return and will spread the word of my horrific experience! Read more

Food and service were good, but the tables inside and out needed cleaning. It really wasn?t that busy yet, even though it was... Taco Tuesday (4:45pm). Customers were having to wipe their own tables. Get that fixed and the place will be 5 stars! Read more