Reviews for Arby's in Rantoul, IL
Dining room open for eating in! Employees were polite and helpful. Dining room was clean. Went about 6 pm on Good Friday 2021.... Only a few people inside. Food was a little messily assembled but yummy and hot! Update: 9/2/22- Friday night, was a littlebusier than we have seen. Staff was great. Thumbs up to manager on duty, Shawna, everything was running smoothly, store wasclean, employees were helpful to each other and customers alike! Read more
It's Arby's... if you are going here, you already know you want a pile of roast beef and cheese, however, do yourself a favor... and l9ok at the rest of the menu. Some of the market sandwiches are actually healthy choices and FREAKING DELICIOUS! Read more
Very pleasant young man working the drive through. Our order was perfectly made and was still nice and hot when we arrived home.
Food was very good. Service was also excellent. Went to the drive thru cashier was very friendly. Food was fresh fries were hot.
We visited this Arbys on 5/5/22 in the evening. The employees were so rude. It was about a half hour before closing time, so... they made it clear that we were an inconvenience. My classic roast beef was slathered in cheese sauce & Arbys sauce, it was toogross to eat. Another person in our party ordered the steakhouse burger and only got a small cheese burger with only lettuce onit. When we asked for bbq sauce & ketchup, they obnoxiously filled a whole bag up to the brim with bbq & ketchup packets. We hadbeen traveling all day and just wanted a bite to eat, little did we know we were driving thru a hornets? nest! Thank you,management, however the web address you provided does not work, is there another? Read more
Short wait in line, polite intercom operator. They asked us to pull forward and then didn't put any condiments in the bag when... they brought it after a 9 minute wait. They provided only one napkin per meal ordered, which seems kind of stingy. I take halfblame for not remembering to ask for condiments, but by the time I could check the bottom of the bag the person who had broughtthe food out was back in the building; I drove through so I wouldn't have to go in because of COVID, so I wrote the horsey sauceoff. Food was very fresh and hot. The roast beef sandwich was packed under the large curly fries so it got smashed. It stilltasted fine. I want to be clear, all my complaints are minor, I'm just being transparent of what mistakes *were* made. Evenconsidering those minor dings, it was, overall, a very good fast food experience. I'll definitely be back. Read more
I ordered a medium brisket meal menu said $9.19 and I was charged $10.86. Also look at how my sandwich was made this is... ridiculous. Some of the younger staff are rude and then they sloppily prepare your food. Read more
Great customer service; clean restaurant; for a break away from the regular burger chains, its Arby's!