Reviews for Casey's in Rantoul, IL
This use to be my favorite Caseys but now the icecream machine has been down for months. I can never get thru over the phone to... order food and today I placed an order online, recieved conformation my order had been accepted, then I sent my mother to pickit up for her to then be told they arent making pizza today. Not to mention I applied my rewards to the online order that I'mnow not receiving!!! Read more
The gas is a reasonable price. I love the apple fritters and blueberry fritters they have! They use to sell a chocolate... peppermint donut but stopped! ???????? Please bring them back!!! Read more
They value policy over good will and customer curtesy. I had basically no gas left in my tank and they denied me purchasing gas... because of me having no physical credit card. This is for a business vehicle. I offered to FaceTime a coworker, I offered to paythrough an online link, and the Apple Pay did not work. They didn?t even ask me questions about my credit card history orfinancial history of any kind. Absolutely terrible customer service at this Casey?s. The worst Casey?s I have ever experienced. Read more
A good basic store. The workers were friendly.
I know times are scary right now. Seriously, service without the attitude would be nice. Considering a lot of medical... professionals are stopping in after work, or on their way to work. People who are volunteering and delivering supplies to thosein need, you can try not and lecture them about being in there. I understand being scared. Does not mean you have to be nasty. Read more
Night time employees are usually very nice. But the majority of the day time employees I encounter are rude. Don?t bother trying... to call something in unless you?re prepared to be handed off form one employee to another and then hung up on. Read more
Terrible. I ordered a pizza an hour in advance to have it done at a certain time. It was not. They hadn't even begun to prepare... the pizza. The employee was busy interacting with her boyfriend and wasn't bothered by the fact that I was standing and waitingfor service. After they finally decided to make the pizza, it did not even have the toppings. Terrible. I wouldn't recommend anyspecial orders from here. Read more
They seem to let people panhandle in around their store. I think I will get my gas and food elsewhere