Reviews for Arby's in Rapid City, SD
An amazingly entertaining experience put on by ?sparkles? Definitely loves his job and made my night seeing someone that happy... while working Read more
Every time I order through Door Dash I NEVER get the Broncho Berry sauce with my jalapeño poppers. The sauce is the main reason... I order them! What's so hard about making sure the sauce that is advertised as INCLUDED is in the bag? Read more
Only drive thru open which I understand for a Saturday night. You are handed your meal after a wait, drive ahead and find there... are no fries with your meal. Go around the building to get in line and there are ten cars ahead of you. Had been on the roadfor 9 hours with 1.5 hours left to travel. Gave up. Expensive chicken sandwich. Disappointed. Read more
Spoiler alert, I LIKE real fish and chips (3 years in the United Kingdom) and THIS wasn't it. But, it wasn't billed to be. It... was hot, correct, and the staff was very pleasant. Read more
Lobby not open. Drive thru took over 30 minutes to get through. Staff seemed like they just didn?t care at all. Scruffy looking... drive-thru guy needs to clean himself up a bit if he?s working around food and customers. We had a mobile order and you couldtell it was sitting in the bags for quite awhile despite us ordering it while waiting in line. That?s how slow they were! Read more
I literally waited in the Drive-Thru for 15 minutes or more with 1 CAR ahead of me only for the guy at the window to tell me he... might have forgot I got zero sugar Coke I might want to taste my drink so that I could tell him if it was regular Coke or not. Iasked him how long my food had been sitting out because I waited so long he said he just packed it but when I got home 3 minutesaway it was cold. Read more
You may want to teach one of your employees better costumer service. The rude girl working the window . 6/5 at 2:20 PM hates her... job. My suggestion would be to find another job NOT serving customers. So, sorry you had to do your job today. God, forbidpeople come to this location and ruin your day. Read more
I just went through the drive thru 20 mins ago and got a chicken bacon Swiss meal. I got home a started to eat it and the... chicken tasted and smells like a moldy kitchen sink. Also the honey mustard sauce was smothering the whole thing and an absolutemess. I tried to call just now to talk to a manager about it but no one answered the phone. Very unsatisfied. Read more