Reviews for Dunkin' in Ravena, NY
Staff is super friendly here. Been using this location for 7 months now. The drive up window goes pretty fast.
Came to stop at this dunkin on our way back home from vacation in NY and the barista was super sweet and considerate as well as... the drinks at this location were made amazingly! Other dunkin locations have super watered down coffees and drinks but myfamily?s drinks were creamy and delicious. Thanks!! Read more
We came this store on Wednesday noon(agust17,?22) after Delaware ave Dunkin gave me really bad and cold coffee which was hot... Americano. However i just wanted to mention that i never saw such a smiley and great team like that. There were 2 lady whohelped us . They were super friendly and helpful. I wish you were the Dunkin which closed to my house :( Read more
I dont like leaving negative reviews unless warranted, but every time I go here I ask for bacon avocado toast and every time... without fail it's just subpar. The bread is barely warmed, you can hardly call it toast, and half the time my bacon is forgottenor is put on in a tiny pinch in the upper left corner. This is usually fine if it's one or the other but today I got no baconand my bread was barely warmed... I get working in fast food sucks but I just feel disappointed each time I try to get a decentBacon Avocado toast. I don't think any specific person should be reprimanded, this has been different people at different timesover the course of a year or so. It's just disappointing :/ Read more
I ordered 2 Avocado toast and it was 6.87 .way to much money for 2 slices of toast an Avocado. I make my own at home now and it... cost about 2.15 to make 2 of them Read more
I would not recommend anyone to go to the Dunkin? Donuts. The customer service is horrible. There was a point in time where I... was ordering large cappuccino?s but my cup was only filled up about half of the way and multiple times I brought it to theirattention I was told that I was ordering my drink wrong and that I should?ve been ordering a latte and not a cappuccino. I knowthe difference between a latte and a cappuccino and regardless of which drink you order if you pay for a large you shouldreceive a large. I later found out that their espresso machine had been broken for months which was the cause of the drinks notcoming out correctly. Most recently I was mocked for not wanting cheese on my sandwich the person who did so forgot to turn thedrive through speaker off beforehand so I heard her. When I asked her about it I received no response no apology no nothing.Times that I have been inside the store pre-Covid I have stood there being ignored while only drive-through orders were handledand there have been multiple times that I stood inside being ignored while the employees were engaging on personal phone callsand even FaceTime. there is no reason for customers to be treated this way and I have never seen a manager or anyone ? incharge? in the store it seems that the employees are unhappy and their positions and take it out on the customers. Read more
Out of the two years I have been going to this location, only 1 employee has ever been friendly. She is older. No one else will... say ?thank you? or ?have a nice day?. They just open the window, take your money and shut the window on you. If you make aspecial request, like no cheese, they have mocked and talked about the customer right in front of them. The girls who work hereare rude and unprofessional. Where?s management that allows this behavior to happen over and over again? Read more
Rude, obnoxious and apparently under staffed. Walk in to see what flavor doughnuts they have to be asked if I have a car,I... respond with yes it's how I got here,was then told to go back to my car and go through the drive thru because they were understaffed. Not only did I not buy doughnuts this morning,but will never buy doughnuts in this Dunkin again. People seem to forgetthat a store is only as good as it's employees. Never again!!! Read more