Reviews for Whataburger in Red Oak, TX
If I could give 0 stars, I would. I sat in line 10 minutes with no movement. I couldn't leave because I was surrounded on all... sides by cars. When i finally got to the speaker, I was told to wait. It was 10 minutes before I finally said "hello????" I knowshe can hear me talking to my daughter. I know how these speakers work. You can always hear us. They don't turn off. Shecouldn't have forgotten. Finally, she takes my order and I wait another 20 minutes before I get my order. Nearly 1 hour total inthe drive thru line. I knew Whataburger a had gone down hill in the last 10 years due to you all not paying workers enough, butthis was the worst experience at any restaurant ever. PAY PEOPLE MORE!!! i certainly won't return. Read more
So what to say about Whataburger. My favorite fast food burger, a double with cheese and bacon. And of course any good hamburger... comes with mustard. But they have lots of other choices. The grilled chicken is really good. Love the fries. And what aboutbreakfast, again maybe the best fast food breakfast. Fast, friendly service. Read more
I waited in the drive through for over 15 minutes and still got my order wrong. No apple pie and wrong food orders. Why is it so... hard to get things correct in a timely manner. Do more training better training or hire managers that are able to runs anefficient shift. Whataburger is a Texas staple and y?all need to do better. Unacceptable and I would like to have my moneyrefunded. Please e mail me to get it taken care of Read more
Ask for Extra Napkins. Fast and fresh. Fries were still piping hot. Burgers right off the grill. Just the right amount of ice.... And - most importantly - they got the whole family?s order perfect, even though it was the drive-through. The manager waspleasant and friendly, even though the were crazy busy. Read more
For a location that is extremely busy, it moved along very efficiently. The drive thru had a decent line of vehicles (six... vehicles back from the window), but my wait time was under 15 minutes. Whatever system you all have in place, keep it up! Read more
Unfortunately, I'm a big Whataburger fan. This place has tainted that name. I was the only person in line to order for 10... minutes. I made my order and sat down. 23 minutes later, I received my food. I was impressed with the new blue cheese burger,and after finishing it, I went for the fries. However, I discovered a hair in my fries. It's not my hair color, texture, orlength. I chose my table based on which one was clean enough to eat on. I was hoping the other reviews were wrong, but turnsout, they are accurate. This place is probably the worst Whataburger I've ever been to. I'm so glad I don't live in this areaand only here for work. Don't recommend at all. Read more
I'm not sure what's going on with the staff. There were 2 lines. Everybody in right lane was just sitting while the line closest... to window moved freely. I ordered a #2 w/no onions & no tomatoes. Arrived at window she named someone else's order, I correctedher. She said Oh you ordered JUST a #2? I said yea. Within maybe 4 minutes another chick hands me my food. I was hoping no onewas mad at me but I don't know how long everybody else been sitting in that right lane. I know I passed up 4 cars. But...thereappeared to be plenty of workers in there. Not sure what's the problem these days with fast food service. Oh yea....my sandwichwas full of onions and 3 plump tomatoes ???? Read more
I got another Chili Cheese burger meal. I was excellent! And the addition of Fritos is the best! The only thing that would... make it better would be a thick slice of onion. I've wished for years that they would have these on their menu. Very few fastfood burger places have them anymore, but this one is great! I hope they keep it on the regular menu! Read more