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Reviews for Starbucks in Redlands, CA

GORDON 1 year ago
4

If you do not mention food item for mobile pickup, servers waste time looking for drink order. Have to ask for items that should... be included with food item such as oatmeal, etc Read more

daniel medina 1 year ago
2

Staff is awsome but the drinks not so good it the ingredients are the same as the other locations then something?s up with the... milk Read more

Veeveeeana Navarro 1 year ago
1

Worst experience ever my friend and I decided to go to this Starbucks because we were in the area after eating out at a local... ramen spot. We order ahead on the app and went inside the store we got in the online pick up line. We waited a couple of minutesno one helped us (it wasn't a busy day no one was ordering or picking up) no biggie so we decided to take a look at the cups,and surprisingly they had the studded unicorn cup that a friend of mines was looking for and I decided to get it for her andanother for my mother and a friend who was waiting in the car, and my friend that was in the store with me got one for hissister, during the whole entire time the baristas were looking at us and giving us ugly stares and making the whole processuncomfortable for us, they didn't speak to us while we made our purchase and the second we were done purchasing our cups thebarista that helped us told another barista to take the remaining cups that were left on the shelve to the back. So again nobiggie this is my first time purchasing cups. Then we head back to the online pick up line because our order was ready but wasbehind the counter so we waited and waited maybe 10-15 minutes the baristas were acknowledging us left and right yet no onestopped to ask us our order name or if we needed anything just ugly stared and frowned faces everywhere. Finally I had to go upto a barista to ask for our drinks and got ignored the first time so I asked another barista and it seem like I was botheringher by asking for MY DRINKS.. it was the most awkward and terrible starbucks customer service I have experienced anywhere. Idon't like pulling the race card but my friend and I are Latinos and every customer around us were caucasian, and they seem tobe treated well, just like the Caucasian lady that was getting her order taken by the same barista that I purchased my cupsfrom, she got treated with a good attitude and the barista actually acknowledged her. Hopefully no one else gets tre Read more

Peggy Mercier 1 year ago
5

Always good service. JOHN IS A GREAT ASST MANAGER. I liked when the former manager was there working along side of his staff,... building relationships with thei customers!. All of the staff and the workers seem to really care for people. And my drinks arealways made the way I like them thank you! Peggy Read more

Comedian Dangerruss 1 year ago
3

Needs more seating if the nerds with nothing to do, are gonna sit there on their laptop's all day doing nothing, go home and do... nothing. Had to leave with my date, because of minimal seating. Coffee was fine. Read more

Jacob Murphree 1 year ago
5

In a really nice area, people are great. mornings and afternoons are busy. Recommend to go. Only issue is a little dirt 9n the... base boards and better mopping techniques. A- grade Read more

Lauren Robinson 1 year ago
5

Our favorite Starbucks because the drinks are done right. We will sometimes go out of our way to get drinks from this location.... Our drinks ( trent's green tea and passion tea lemonade) are always crafted with care and taste superior to other locations. Hats off to the team and well done! Read more

Michele 1 year ago
3

Maybe its because my co-wokers always go to this location, however customer service is rarely that great. Unless the shift... manager is there. Priscilla, smile once in a while and try not being so rude. Read more