Reviews for Edo Japan - Northgate Mall - Grill and Sushi in Regina, SK

Showed up 30 minutes before close and told me that they were not open they then proceeded to make a meal for skip the dishes... right in front of my face. Read more

Edo Japan is so delicious. I love to add sesame seeds and chili hot sauce. The vegetables are crunchy yet perfectly cooked and... the Teriyaki sauce is so good. Read more

Very good food. Filling

On Wednesday June 2nd, 2021, my wife and I decided we were craving sushi and wanted to try a new location. As we live in the... north end, the closest thing we found was Edo japan in Northgate Mall. Fair enough. My wife looked at the menu and determinedthat the sushi Easi Platter would be the best choice to satisfy our craving and feed us both. I got off work at 5:00 pm andattended the location and promptly tried to order the item. The male employee who "served" me said they didn't have that item. I had to repeat myself three times to make him understand, to which he still stated they didn't carry the item I was requesting. I asked him why it was on their online menu if they didn't carry. His only response was "I don't know." I texted my wife toask if she wanted to look at the menu and decide on something else. Since it was supper hour, half a dozen people gathered inline and I recognized I'd be waiting to order for a longer period of time than I had available to get home, so I departed thelocation. On Thursday June 3rd, 2021, I spoke to my wife during my lunch hour and it was agreed that we would try again butthis time we would order sushi bento boxes, since it would allow us to get some sushi rolls, even if they didn't carry theplatter we wanted. I ordered two of these items, with shrimp tempura and spring rolls as our respective sides. The maleemployee placed a plastic bag with napkins and plastic cutlery at one end of the counter, with my prepared bento boxes sittingopen on top of a railing above their grill. I was waiting by my bag and the employee told me I could go collect my food. Wheni asked if he was packing my order, since it was to go, he replied "No." When i approached the bento boxes, I saw theappropriate sides, but instead of sushi rolls, there was a pile of rice with varied ingredients on top. I tried to explain thatthis was not what I ordered but the male employee kept repeating that those were the sides I ordered. I kept Read more

Didn't realize they were closing and they still insisted to make my order! 10/10

Terrible customer service! They will not make sushi on the spot, only will serve what they have in their fridge. We gave them... three chances throughout the year, then gave up on that dream. Our final straw was, getting off work, rushing up to the til at5:50pm and being told they're closed and we cant order. We just went next door to Thai Express and they were more than happy toserve us as the mall service is supposed to be open until 6. Read more

Fantastic services and delicious dishes. Recommend to come and have a try :)

Their food is really good, but the crew are so rude to me and racist towards me and I'm just waiting for my order and they think... I ordered Sukiyaki beef with noodles but I ordered Sukiyaki Beef with white rice lol. And not to mention the girl with hat (thegirl who is cooking) is talking about me in their cantonese language like calling me stupid or something. Whoever own thisjapanese fast food please hire someone who have friendly attitude towards customers. People like this will affect yourbusiness. I will give you 5 stars if you make an action about this. Thank you Read more