Reviews for Starbucks in Regina, SK
Came in and got a couple of drinks, lady at the counter was nice enough but the two drinks we ordered were completely wrong.... Charles, who made the drinks was having a personal conversation the whole time and wasted my money. Read more
Whenever I visit this place I?m always greeted with smile, staff is very nice, today charles helped me he was very nice one of... the best starbucks:) Read more
Safeway ar Victoria Square Mall staff st Starbucks are the best! They are friendly, take the time to get to know you . They... also make great drinks! Read more
The day prior I had purchased a tumbler from the south land mall Starbucks located within the Safeway. When I got home I... realized that there was a ding on the bottom of the cup. The next day I was working on the east side of town and decided totake the tumbler to exchange for one that wasn't broken, but the cashier and one of the barista took a look at my receipt andread that I had purchased this tumbler at the south land location and told me that the only way I could exchange this was totravel across town to the south land to exchange. Knowing that this was incorrect, I repeatedly questioned the statement that Iwould have to go to another store to exchange a product that they had in front of me. Knowing that they were busy and notwanting to make a scene (which I almost did). So reluctantly I traveled across town to exchange the tumbler at the "only" placethat I could exchange this. I told this to the baristas that were working at the south-land mall Starbucks location, in whichthey reassured me that I was correct in thinking that the baristas didn't want to deal with shorting - dealing with theright-off within their store. Normally I would ignore this and move on, but because I have worked in retail in the past Iunderstand all of the concepts surrounding product, and the way that these women spoke to me as if I had no idea what they weredoing. I have a feeling it either comes down to ignorance or a lack in overall training, as returned/exchanges are elementaryoperations in any type of business operations. Just for a little more detail, this occurred on February 22, at 1:45pm. Ididn't get the workers names, even though I should have. Read more
Great coffee! Super tasty and yummy
We went to the store in Victoria square mall , there bought chai tea latte, ask them for no sugar latte , it's for a diabetic... patient. Came back to the car and tasted it , it is way too sweet. I went back again just to mention them it's sweet and theyare not at all ready to accept it . And I end up giving it back to them very bad customer service they did not offer a newlatte without sugar staff is not trained. plz train your staff. Poor customer service Read more
I've encountered the same problem numerous times at various Starbucks and as a result I make a point of being very clear while... ordering. A "white-chocolate hot chocolate" is often prepared as a "white-chocolate mocha". I don't drink coffee at all and whenorder make it crystal clear I'm after a hot chocolate not a mocha. Somehow this location made the same mistake twice. I reallycan't understand how after making the mistake once - how it was made again. Read more
Loving lady?s behind the desk, ok coffee