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Reviews for Pizza Factory in Reno, NV

Courtney Laubacher 1 year ago
1

Ordered breadsticks w/marinara, pizza, and 2L soda. Delivery driver did not bring 2L soda and breadsticks did not come with... marinara. Manager on staff said he'd refund me for the drink but not for the marinara and that I was basically sh*t out of luck!Sunday, November 6th 2022 at 5:15pm Read more

Chase Hart 1 year ago
3

9/30/22 Visit: Friendly staff, clean location and delicious pizza! The salad bar has lots of options, but the pizza variety was... slim during lunch buffet. Read more

Chamariea Lesley (Chae) 1 year ago
4

Nice list of options/choices. Big space with a cute little arcade corner. Pizza was pretty good

Nicholas Winslow 1 year ago
2

A Caesar salad should have fresh dressing. I was given packaged dressing. Not enough parmesan cheese. 7 croutons tops. Overall a... bad sad meal for me. Sad I paid 10 bucks for this. Read more

Ellen Tadlock 1 year ago
5

Had a wonderful dining experience at the Pizza Factory. The staff was great. They really do toss the dough. The food was... terrific. Even the water was good coming from the local mountain water. A+ Read more

Cathy McClintock 1 year ago
3

Pizza was damn good. I was a little surprised to put in a pick up order at 1:00, went in at 1:25 and it was still another 10-15... mins. with pretty much not a soul in the place. It was pretty clear the order started when I arrived in person and not when Iordered online Read more

Madelane Ramos 1 year ago
4

I am giving a four star because I like the pizza and the place. We usually celebrate our team party here. We love the place due... to the location parking is perfect and the pizza is fresh and the variety was great. We come here every year except duringcovid. They seem a little overwhelm last time we were there. It looks like management went down. I had a group of over 100people it end up that many. Since we brought our whole basketball team over. The Manager did what she can to accommodate but sheneeds to control her one employee that interrupts our conversation and acts like she is the other "Boss". But please don't firethe poor girl. She probably just need some customer service training :) But the rest of the crew was amazing!!! especially thecurly hair boy and the girl with the short hair. We would still come back next year! Read more

Jared Hendricks 2 years ago
4

A friend of mine and I discovered this place around the same time, though separately. When we realized it, we starting comparing... notes. We each tried several topping combinations and arrived at the same conclusion: the plain ol' pepperoni pizza is the bestthing on the menu. He gets it with the regular pizza sauce, I get it with Alfredo instead. Either way, they put a TON ofpepperoni on it. I even liked it better than the Pepperoni Duo, which I found surprising, because I love crispy cuppepperoni. I'm withholding one star because on two occasions I called an hour in advance, told them what time I wanted to pickup my food, they said it would be ready, and when I got there, I was told I would have to wait 6-7 minutes. This entirelydefeats the purpose of calling in advance. And in neither case was the restaurant busy. I don't think I've ever seen thecustomers outnumber the staff. No excuse. I'll still keep going back, though. Their pepperoni pizza is quickly becoming one ofmy most favorite pizzas anywhere in town, and the staff is super friendly, even if they aren't great with time management. Read more