Reviews for Pizza Hut in Reno, NV
Not sure what's going on with this place. Haven't gotten good service. Pizza made poorly. Seemed super rushed.
This place need some major improvements. Ordered online pizza for delivery tow hours ago and still not here yet and they are... close for today. Horrible. Don?t order anything at this place. Read more
If you want your pizza looking like this. Come here! Will not be returning here again! Also, pizza hut customer service? ... Unprofessional and unhelpful Read more
This location is horrible. They made the order partially. Then they remade the whole order so it would all be hot. Then they... LOST IT! I'm not sure how you lose an entire order between the kitche and the front counter?! I've been in the lobby for over anhour. Just found out they are making it a third time. The General Manager has my number. Read more
the website said my order would take between 35-45 min until it was actually delivered to my house. The order took 1 hr and 35... minutes double the time. When I called the store at to find out where my order was 30 minutes past the original delivery timethey said they did not know when the order would be delivered because they were waiting on "a available driver". They then toldme they would refund my order and that I would still receive it after speaking with the manager. It is now jan 1st 2022 the dayafter the order and I still have not received my refund. I did not know Pizza Hut made it a habit of lying to its customers inregards to these things. I will be making a review publicly about these issues with pizza hut. I use to love pizza hut. I alwayshad a good experience with delivery and ordering. This seems to a continuous trend as I have had some other issues previouslyand not as bad at this yet still consistent. I will be looking for somewhere new to get my pizza from in the future and plan andsharing this with others. Read more
Food is good, but expensive. If I spend an extra $2.54 for exra cheese, I expect there to be cheese everywhere. Instead it seems... like they gave me less cheese than normal. Ill make my own next time, spend 90% less, and actually get extra cheese... Read more
I wasn't really happy taking a chance ordering from a pizza joint with a 3.3 rating but we were really in the mood for pizza. Of... course with any pizza an order of wings are totally necessary. The order was ready for pick- up when we arrived and I had toquestion their rating. The cashier was aware of the rating and assured me this was an area they were improving. She was veryfriendly and helpful. The food was delicious and hot. We enjoyed every bite and in the event of another pizza frenzy will orderfrom them again. Thank you! Read more
Love pizza hut's stuft crust. They make great dinner boxes too.