Reviews for Starbucks in Rensselaer, NY
This place is alway.... ALWAYS busy. Tip would be to park and go inside! There is always a line of cars but the inside tends to... be quiet. Staff is always moving and very kind. Busy location. Read more
Samantha in the drive through was so helpful and sweet. She chose our coffee flavors for us and they were delicious! Great... customer service. Thanks Samantha :) Read more
Stopped this morning for a venti black tea lemonade and a blueberry scone, venti was clearly and distinctly stated. As i pulled... up to the window, i observed the person at the window scoop my bagged food off the floor where it had been dropped, and thenhanded to me. I was also handed a grande, not a venti, and when i refused it, this triggered a discussion among the staff.Eventually, i observed the barista dump the grande into a venti cup, add some lemonade and ice and then handed it to the windowperson saying "heres the venti she DIDNT order". If i wanted passive-aggressive behavior with my food, i can get that elsewherethanks. Very disappointing. The drink itself was pretty bad, mostly lemonade w a splash of tea. Read more
I ordered the same thing every Starbucks and it was way too dark and not made correctly at this one. First and last time I will... go here. Read more
Came on at 7:40pm on a Sunday. Hours on the Starbucks app said they were open until 8:00pm. They also had sign up that said... hours were 8-8, went to order only to be told they closed at 6pm. I was also told there was a sign that said they were open to6pm, but you couldn?t really see that sign. If they closed at 6pm, why was the register still on? Lazy staff, customer servicedoesn?t matter. It?s all about me generation employee working. If you were truly closed at 6pm, the register should have beenclosed out and off and I don?t see how it can take someone 1:45 minutes to clean up. Avoid at all costs!!!! Take the time todrive across the street to Dunkin. Read more
Usually a pretty good place to go. Went the other day and they were closed. Friday at 2pm and there was 3 employees sitting... outside. They said they had to close early because of staffing issues. Yet there was 3 of them sitting there and I've gone whenthere's been only 1 person working. ???? Read more
This is the Starbucks location I go to most often! The staff is extremely friendly! My drinks are always amazing and so is any... food I order! I work long days and I appreciate how kind and efficient everyone at this location is! You guys rock! Read more
Staff was pleasant and worked swiftly. Has a great visit, everything was made as I ordered it. Glad to get a last pumpkin spice... latte in before the season is totally over. Will certainly be back. Read more