Reviews for Boston Market in Reynoldsburg, OH
Ordered a 4 person all white meat FAMILY MEAL tonight @ 6:43pm online. Went to pick up at time quoted. Stood at pick up spot for... over 10 min and NO ONE addressed me. Finally got the attn of one employee because she was looking for another order for a Doordasher and she handed me my order and walked away. I checked my order while there and found a 3 person Neal with ALL DARK MEAT. When I stated my order was incorrect the same employee called over another employee who said " oh, we ran out of chicken andthat's all I had left by the time we filled it" ok???? And you weren't going to tell me?? And WHITE meat meals cost MORE and Itisn't even enough for 4 people!! So I told her I would not accept order and would like a refund and was told SHE CANNOT REFUNDMY $$ ??!! What kind of business is this?? I was told that the general manager would " get to it tomorrow when she came in"Meanwhile I am out $44 and still have no food!! Besides that all you do is CHICKEN pretty much so how do you RUN OUT OF CHICKENbefore 7pm on a weeknight??? I am fuming and in disbelief over the lack of professionalism at this place. UNACCEPTABLE!! Read more
My favorite place to eat but this day my chicken was extra extra dry. I live n another city we no longer have boston market so I... try get it when I'm in city Read more
I periodically stop when traveling through, always good quality food and awesome service! 9/7/22 Attempted to go through the... drive through and we were told it is mobile ordering only until 4pm. We decided to eat elsewhere. Parking lot was overgrown andlots of potholes, only a couple employees seemed to be working. Read more
Not sure how they're still in business, but went here as a special request from my sick father. It was drive through only, not... sure if the dining room is ever open, and we'd used the app to order ahead. The building is pretty rough, and you need to watchout for pot holes. The staff was nice enough, but it was just transactional. The food looked ok, but wasn't anything special. Read more
I love this place but it's just so far from my house. The only thing that bothers me is sometimes I take the trip, get there and... they would be out of chicken. The time before last, this happened. I even had a great coupon for that day only and they were outof chicken. This was the Brice rd location. I then drove east to the one on Main Street in Bexley AND THEY WERE CLOSED!! I livein Gahanna. Now I call before I leave to be on the safe side. I have to toss my coupon that day. Read more
This place is the definition of great food and customer service. Everyone was beyond friendly and they really do put a lot of... pride in their work. Read more
We LOVE their chicken and they have really good sides as well. Most of the time when we come to this location it's clean, tables... are wiped down well and it smells amazing. The staff sometimes isn't very friendly. When we went this past week there is a newguy who is really trying to be upbeat, friendly and learn how to do his job properly. His "trainer" kind of spoke down to him infront of guests and wasn't friendly at all. My four stars is for the food. Service is a 2. Read more
I am leaving this review as someone who was negatively impacted by the area manager. Not only did she get my fiancé and I sick... by arriving to her job with a pending covid test AND pneumonia, but she also illegally overworked him (9 am-7:30 pm with a lessthan two hour break to go right back in and work 9:45 pm that same day THROUGH 6 pm the very next day), and belittled him bycalling him outside of his name. I usually would not say anything, but his treatment was ABSURD! We both went to the hospitaltwice, and if you would like more information I have screenshots of conversations between my fiancé and his boss, my medicalrecord and his, as well as recorded conversations. I would highly suggest if you are considering working at Boston market,DON'T! Read more