Reviews for Chipotle Mexican Grill in Richardson, TX
Ordered through Doordash. I'm leaving my review here because everything with doordash was fine, but not our food. We ordered a... chicken salad and a steak bowl. The steak bowl had more lettuce than my salad! And the worst part...half my chicken was RAW inthe middle. I ate 1/4 of my salad before I noticed. I sure hope I don't end up sick tonight! Oh, and the queso was super thick(usually means it's been sitting for awhile) and had a ton of veggies in it, which overpowered the queso. We will never eatthere again. Read more
This location has the smallest burritos in all of DFW. I?ve come here multiple times in the past couple of months and whether I... pay for extra meat or not my burritos are always so tiny. I?ll NEVER spend another penny at this location. You?re better offgoing to Freebirds across the street. Read more
Staff was very warm and welcoming. The food was great but I think it tasted better coupled with the good service.
Rudest customer service ever! There was a long line of people and the first thing the employee says to me ?if you want some food... you have to order online? ?Yeah because ordering in person is such a difference. When the wait time is long! Then they wereyelling at people to get their food. It was the most unprofessional experience ever. They have McDonald?s beat when it comes tohaving terrible customer service. Because Wow! Is it really that hard to scoop food into a container?! Imagine if doctors actedlike that when put under pressure. It?s sad. It?s not even a hard job? I would put zero stars if I could. Read more
Order was incomplete- I paid for chips and didn?t get them. The Rice in the chicken bow was crispy, bowl half empty-Almost no... chicken or beans. Read more
Almost always slaps. Go here frequently but I will say maybe 1/8 they mess up the order, but they're busy so it makes sense.... Just ask customer support and they will give you free stuff. Read more
Placed my order at 5:33 pm. It said it would be ready at 5:45 pm. I went inside at 5:45 pm and it was not ready. The food was... handed to me at 5:55 pm. There were only 2-3 people inside, so it wasn?t busy. But they made all the people's food who orderedinside first. The main reason for the low review, though, is I had ordered chips and guac. I didn?t notice until I got home, butthe guac was definitely old as it was turning dark green and was brown in some places. Of note, I was home within 5 minutes ofpicking up my order, so it?s not like I picked up the food and then days later opened the guac. I attempted to eat it anyway andit had a very funky taste, so I had to throw it out. Definitely disappointed and won't be back to this location. Read more
We thought they were closed because their front light was out. We were happy to find they were actually open. We ordered via the... app, the food was delicious! Read more