Reviews for Papa Johns Pizza in Richardson, TX
Can for sure tell they are using Door Dash. Pizza arrived not hot, and the cheese bread was for sure sitting for a good while.... Order took over an hour and 20 minutes to get to me after placing it. roughly 35 minutes late. Kept an eye on it and the Bakingwas fairly quick on the website and it sat on the preparing for about 45 minutes. Had liked the pizza the last two times I hadordered, but this experience is going to end me buying again, spending 40 dollars on nearly cold pizza, cold cheesy bread, andhaving to walk to the driver to get my food just isn't worth it. Read more
Worst customer service ever! Ordered delivery and they now use Doordash. 1st order was supposedly delivered- not to my house... -but now that they use Doordash there is no accountability bc papa John's can't contact them. Doordash can't assist either.Theysupposedly resent the pizza- however 1 hr and 45 minutes since the original order WE STILL DO NOT HAVE FOOD! Called and themanager couldn't have cared less. Thanks Dominio's for feeding my family tonight. Read more
I ordered spicy buffalo wings. It is like they just poured a tiny amount of sauce on them right before they went out the door.... It should have been placed in a bowl and tossed to cover the entire wings. Majority of wings had no sauce and underside had nosauce at all. Very disappointed and a total waste of money. It seems they were just being lazy to send food out that way. PapaJohn?s is usually our go to but not anymore. Read more
I loved it loved it loved it loved it I loved it. The food, delivery time, food, special note for the driver to knock on door... because of the rain. You know, contactless delivery where they should put food on pedestal on your front porch/door. The pizzaarrived in a timely manner and a knock on the door. Gracias. Read more
It?s a hit or miss. I?ve ordered from this location many times over the last 4 years. Sometimes it?s good. Then I get bubbly... bread and sloppy toppings. 50% of the time. Papa Johns isn?t the same. Read more
I basically order from here because it?s close and none of the papa johns in the area have good reviews. I keep coming back just... because I like papa John?s pizza better than Pizza Hut, but last time I ordered from this location I got the saddest pizzasever. There?s only cheese on the center of the pizza and I was left wondering who took this out of the oven and said, ?Yes, thiswill show our quality and consistency.? Read more
I ordered my pizza and it was supposed to arrive between 5:36pm and 5:46pm. It showed up at 6:11pm. I already knew this was an... extremely bad sign. The driver gave it to me and ran as fast as he could. I opened it and the pizza is burnt, cold and hard. Iwill never recommend Papa John's to anyone ever again. This is absolutely horrible. Now I have to go out and spend more money toget other food. I want a refund. Worst part is, I'm always extremely generous with the tip for the drivers. $8-$12 tip dependingon my order. Horrible, just horrible. Now I have to throw this away. When I contacted them and said I wanted a refund, theyrefused. Horrible customer service. Read more
I will NEVER order from this location ever again. I spent $70 on pizza/sides & only received half of my order. I called twice... about my missing items. Over 2 hours later, my remaining items have not been delivered. Upon the initial delivery, the deliverydriver assured me everything was there, but it was not. The pizzas were also cold when they arrived. Read more