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Reviews for russo s new york pizzeria in Richardson, TX

Joseph Caruso 3 years ago
1

Terrible place for delivery. I ordered a large pizza garlic bread and a 2 liter on a saturday night around 730. I was expecting... it to take a while and the woman told me an hour and a half. I was ok with that. Told her Inwas paying cash she said ok. Andthen asked me for my phone number address and room number tobthe place I was staying about 4 different times. Needless to say 2hours later my pizza never came. I called back and the phone lines were busy for the rest of the night. Around 11 I finallydecided to just go to sleep. The next day I called and another person told me the driver was there and didnt have the correctphone number. ( which I gave them it 4 different times) then she tells me that the reason they didnt deliver it was becausethey dont take cash payments for deliveries anymore due to Covid. (Haha) anyway after the entire ordeal they never evenoffered to compensate or make up for their mistakes. I totally understand how the restaurant business is not easy and alwaysbusy especially on a Saturday night. But I was 4 blocks away From them. And it doesnt take 4 hours to make a pizza and send it. Im sure the dine in experience is much different. This place seems to cater more to grubhub slice and other online deliveryservices. Which are ruining most places. They're getting a percentage to be middle guys. I expected more from Russos beingthat it's a popular place. Boy was I wrong. Read more

Mayra Gomez 3 years ago
1

Drove 45 minutes for them to say they don’t have any pizza. Don’t waste your time and just go somewhere else.

Conrad Larsen 3 years ago
5

I celebrated my nomination earlier this evening in this great place. I am glad to say that it was a awesome evening and the... venue was definitely one of the reasons for the strong event. The stuff contributed in a graceful way, the cuisine was yummyand my buddies were very joyful. We shall no dout return for more celebrations. Thank you very much. Read more

Margret B. Curlee 3 years ago
4

We visited here for dinner and being a little fussy about Italian food (having worked for a few years with an Italian chef!) it... was so refreshing to come to a restaurant that had authentic dishes, fresh home cooked pasta and amazing service to complimentthis! Amazing and would recommend to anyone for a nice night out. Mid range prices too so not overly expensive at all. Read more

Alanna Arenivas 3 years ago
5

Loved the pizza! Great crust! Love a good salad. The Mediterranean was excellent! We will be back!

justin wilson 3 years ago
5

This is our second GrubHub order from Russo‘s. More expensive than cheap fast food pizza places but worth every dime. Hands... down best pizza we have had outside of New York. The prices are well worth it. We have had a custom pizza, Hawaiian pizza,Stromboli, calamari, and mozzarella sticks. Everything was EXCELLENT!!!! Thanks for great service! Read more

Abigail Vega 4 years ago
5

The Pizza is so good! Definitely love the atmosphere. Reminds me of my childhood in NY. Hope you enjoy this place as much as I... do. Read more

Joey M 4 years ago
5

We love going out. Yesterday we found this excellent restaurant which friends told us about. We passed a delightful evening... there with fine food and a nice crew and a talented cook. We put this fine restaurant in our phone list and we shall surely goagain soon. We highly recommend. Read more