Reviews for American Pie Pizza in Richfield, MN
Please don?t advertise buffalo pizza with ranch - and then deliver it without ! I could not eat my pie and appreciate your being... a available, but it would have been better to save my money and go to bed hungry! Also, when I called she didn?t offer todeliver it- and when I asked why I had 2 50 cent charges for a half and half they could not do. She Somehow thought a refund for$1.00 would be a refund for ranch and a refund for the half charge?? That math does not add up- and and I have a whole pie inthe trash! Good food- but maybe refund me my dollar for the pie half and half and then deliver the dip! Read more
Great food. I got the signature american pie on thin crust and added pepperoni ????????. Sooo good guys definitely recommend if... you're wanting pizza Read more
We stayed at one of the hotels by the mall of America and our hotel recommended American Pie for dinner for delivery/hours... available. We used their website to order- easy to navigate, and order food. Nice that the ordering process allows for you tochoose either cash or credit as payment options. Delivery was estimated for 50 minutes? I would say it was right on the dot- -delivery driver was very polite and had change for me- always tip these guys well.. been there, done that job before. Now forthe pizza- we ordered a medium thin crust richfielder. The pizza was cooked perfectly, the ingredients were plentiful, the saucehad the perfect sweetness/tangy flavor that I like. My wife loved the pizza as well. Great job & when we come back to the areaagain.. we will look you up! Read more
I arrived at the airport at midnight. I was staying at the BTW hotel and starving! The front desk lady gave me their brochure. I... ordered the Reuben thin crust pizza; it was delivered in less than 30 minutes!! It was hot and delicious!! I would order fromthem again!! Read more
The lady answering the phone was extremely rude and unprofessional. I called to let them know that our food was over cooked and... hard. She never took responsibility. Just said they don?t do refunds and that they make their food this way. I?m sure you cansee the difference from what is displayed on the website. I even asked for her name, she refused to give it. Then when I askedfor a manager she hung up on my face. Called back on a different number, she put me on hold and wouldn?t answer, multiple times.I was very polite with her. I?m very disgusted. $60 down the drain.I?m missing Texas already?.The delivery driver was verypolite and respectful?..**UPDATE** the owner leaves a sarcastic review not even mentioning the food I posted???.still wasted $60 Read more
Very rude service the lady that we Explained the situation!!!! was accusing us of lying and saying They have camera evidence to... show that the pizza was Cut !!!! No silverware provided. Hour long wait for delivery from a 10min drive, We were told togoDOWNSTAIRS for the silverware!!!! REAL JOKE!!!!!!ABSOLUTLY made us feel like we were trying to get something for FREE!!!!! Read more
Horrible customer service! I was very nice and had all intentions on being and remain very professional in regards to my wife?s... order! We specifically ordered a BLT sandwich with extra crispy bacon. As you see in the picture below the bacon is burnt and ithas the burnt taste. I made a phone call to the restaurant to discuss my dislike for the sandwich in hopes to get an alternativesolution, The call was rudely handled by the manager never came up with a solution told me in her words ? that is what Iordered? I proceeded to say, I ordered extra crispy not burnt! Her reply was extra crispy is burnt and that?s what I orderedand there?s nothing they can do and she hung up on me! This place is very unprofessional as it pertains to customer service,and customer relations, and customer solutions! I have also attached a picture of another sandwich that was ordered when we askfor extra crispy bacon and you all can see the difference, of extra crispy and burnt bacon! Read more
Tried this place because it is open very late. I?m very glad I did. Pizza was excellent and service was friendly.