Reviews for Chipotle Mexican Grill in Richfield, MN
My order was not put out by the pick-up area. I waited for about 10 minutes and then found that they do not put them in the... pick up area anymore because people steal. There was no sign though, so the food just got cold for 10 minutes. I don't stealand I was punished because other people steal. Please put a sign up directing customers to ask the counter for the to-goorders. All other parts of the restaurant were great. Read more
The new online ONLY ordering experience is dumb. They won't take your order in the restaurant even though there are people... standing there and capable of human speech and communication. Idiotic and not consumer friendly. Also they block the doors andlobby area with chairs. Oct 2022: my earlier review was with covid rules, they seem to have returned to normal Read more
I used to order here more. Portions have become very small. Read an article recently calling Chipotle out on skimping on... portions online... Looks like their fix is to skimp on all portions online or at the store. Will edit this review after the nextpurchase before writing this location off for good. Went again last week, and I was given good portion sizes. I think itdepends on who is working. Can I request certain people like when I get a haircut? Giving them 2 stars now. Read more
Overall: a fine chipotle with a fine level of customers Pros: - all items were available - space to sit down - pick up is... hidden behind counter Cons: - not a big fan of the layout here feels kinda like a middle school cafeteria Read more
Walking to the door at 9:47 PM with my family and a worker came RUNNING to the door and he locked it. Door clearly shows it... closes at 10 PM. Just got off a plane and not the birthday ending I was looking for. Very unprofessional. Read more
We have ordered from here several times, its like 50/50 a good or bad experience. When its bad, pickup orders are getting made... in the back like 20 at a time before any of them end up on the pick up shelf. So people are just waiting for their orders asthey can see them done and finished in the back but no one takes them to the pickup shelf until there are literally like 20completed. Also got delivery from here last night and it took 2+ hours and ultimately got the wrong order, my name and receiptwith the correct order was on the bag. This chipotle has room for improvement. Read more
Lately I have really been loving the chicken quesadilla from chipotle. Today I was craving one when I left target next door and... ordered it on the app. It was ready when I made my way over there before it said it would be. I love how quick things can beready. The place was kept nice and clean. The pickup area is right by the door for easy access. My quesadilla was exactly what Iwanted and hit the spot. I will definitely be back. It was just enjoy food to fill me up with the three sides I could pick alongwith the quesadilla. I work at target and might just have to make my way over during my breaks more often. Read more
So I was in Minnesota for a quick get away. The location in Mall of Anerica was way too crowded plus I had ate there a few days... prior and it was nothing to write home about. This location was okay. Nothing to rave about. The steak could have been fresher.Neither location had the vinaigrette dressing to compliment the salad which is my favorite part. Read more