Reviews for Potbelly in Richfield, MN
The service and greeting as you enter this location is the best. It could of been because I was starving, but this sandwich was... the best of any location around the metro! Killing it potbelly's. Thank you Read more
Gave me a free drink while picking up a doordash order. Also their sandwiches are good
Excellent sandwiches and a clean restaurant. I normally order through the app and have no problem picking up my order upon... arriving at the restaurant. Some have commented on the inattentiveness of the staff. I do know the place gets busy aroundlunch, but that has never created a problem for me personally. Read more
Never had a good experience at a potbelly's in the 3 times I've been to one, first visit to this location. Slow service,... inattentive staff, overpriced food... Just go to subway. They put lettuce on my pizza melt, i didnt ask for nor want lettuce.Chili looks unappetizing and smells bad, they just melted what looked like craft cheese on top of it. No one manning theregister so i had to flag down a worker in order to pay, had to tell them what i got (twice because they weren't listening)... Idecided to give this location a chance after being disappointed by the eden prairie mall location, I won't be back. Read more
I ordered a wreck with double meat and mushrooms and double cheese for delivery. I received the order early which was awesome! I... also noticed that the sandwich was missing the double meat and the mushrooms. At first I wasn't completely believed, they had aconversation about mushrooms while making my sandwich. I understand people are constantly trying to get free stuff by makingfalse accusations. Anyway, they did eventually believe me and gave me a full refund for the sandwich that was missing extras ( Ioffered to pay for the sandwich without the extras ). I then put the order in again and they did a great job, very delicioussandwich the second time around and not to mention, the whole conversation was very professional and respectful. I appreciatethe help I received over the phone. Great place to get great sandwiches!!! Read more
Very tasty sandwiches and professional staff. The dining room has a very old world feel to it with turned wood railings and... furniture. I really enjoyed my time here. One unexpected thing is that for me the doors were very difficult to open I thinkbecause they had very powerful air exchange and cooling... Or Maybe I'm just weak! got to get into the gym more often I suppose. Read more
Great atmosphere for a weekday lunch rush. The employees had everything under control even with a line it moved very smoothly.... There was even live music to have a nice mental break from work. Turkey club with pickles was yummy and warm and just what Ineeded ???????? made my hump day better. Read more
We love Potbelly, frequent many locations and my wife used to work there, so I know this is not normal. That being said, the... sandwich bread at this Potbelly is rarely cooked all the way through. I have brought this up on a few occasions both toemployees there and to Potbelly's website with little care or no response. I waited to write a review because we assumed it wasa temporary issue, but this has been happening for over 6 months now. This is our neighborhood Potbelly but we are done givingsecond chances and will drive to further locations. Read more