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Reviews for McDonald's in Richland, WA

E C 1 year ago
3

The employees seemed pretty overworked when I went in today. It was pretty backed up inside and in drive through. The employees... were very friendly but due to how busy it was the quality check on my order was missed so I only got part of my meal. I didn'twanna make more work for them so I didn't bring it up. Management needs to step up and help these guys. Read more

Jasmine Madriz 1 year ago
2

I ordered a 4 piece happy meal for my kid and 2 pies and cone for me. I got to the window and the girl at the window was very... rude. Then she gave me my order and I drove off thinking I had everything correct. My kid opened his nugget box and said momtheres sauce in here. He was upset because he got a box full of Tatar sauce. Please fix this. This isnt right. My child only hasfries. Read more

Michelle Pecora 1 year ago
2

I went thru the drive thru. I ordered 1 egg mcmuffin. When I got to the window, the guy told me that they needed Canadian... bacon. He said go around to the front and they would bring it out to me. Fifteen minutes later, I went inside and asked for itmyself. Read more

Carol Simmons 1 year ago
2

For $4.33 you get this. It's a pumpkin spiced latte. I just don't know if they ran out of the drink they couldn't fill up the... cup. But this is ridiculous. Then I don't know what's floating at the bottom or sitting at the bottom of the cup am I supposedto mix my drink myself. McDonald's get it together because this is terrible service. Read more

Rachel Ray 1 year ago
1

They do not listen for anything. They messed up my order at the drive thru and i called and they wanted me to come back. Im... miles away at this point returning is not possible. Waste of money. Never going to mcdonalds again. 1 star is too good a ratingfor them Read more

Brandon Meador 1 year ago
4

Breakfast service was quick and my order was right. The food was also hot so that was nice. If you order more than a few things... make sure you check your bag for accuracy. Read more

Wendi G 1 year ago
4

We visited this location around 12:30p on a Friday. I used the app to order for a curbside pickup and when I arrived, there was... a sign outside saying there was an issue with the ordering process and to go inside. It was a little crazy and took a while toget our order. The staff was hard at work to help everyone and seemed friendly despite the chaos. I thought they did a prettygood job for a bad situation. Read more

John Roberts 4 years ago
1

Been back a couple of different times. I think they're slipping , one time I waited 12 minutes for an ice cream cone , and just... as last time I ordered the double mushroom and Swiss burger it was terrible placement was terrible. Also my fries were burnt , I ordered the meal plus two McChickens for $3 for a total of $15.19 I feel I could have spent the money elsewhere and got abetter tasting dinner and experience., here I a few months later back again and went up to the counter, they asked if I could dothe kiosk machine instead of being waited on , i had $3.25 cash my hands , all I wanted was the two for three McChickensandwiches, and they wouldn't take my otder they kept pointing to the kiosk machine and wanted me to check out there. I went tocheck out , at 5he machine two mc chickens weren't $3 ... it was $4.56 I couldn't fix my order on the machine , so therefore Idecided to walk out !!! THIS McDonald's gets one star , i would do zero if I could. Read more