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Reviews for Subway in Richland, WA

Juan Salas 2 years ago
1

Messy, messy very messy! I don?t ever see anyone cleaning or swiping. IF I come to this location it will only be to go. Not... dining in there ! ???? Read more

Tyler Soehner 2 years ago
2

Not good, don?t care about the people in the store and take for ever to get you food

Valentin Reyes 2 years ago
1

Credit card machine quit working but the lady never said anything to anyone until she was ready it was assistants manager poor... service. Read more

Jamie Dodge 2 years ago
4

The blonde chick working all alone on a Friday at 2:30pm was busting her butt while remaining calm. I waited in line super long... but I don't mind because she was kind, smiling, & had a happy tone. I think the 2nd employee was on their break. The managermight think to schedule more employees on Fridays. Read more

Charlotte Manning 3 years ago
1

I went to this location and it took the person making my husbands sandwich almost 20 minutes. We were in line waiting for 3... sandwiches and 1 pretzel for over thirty minutes. We ordered a pretzel at the beginning of our order and after a total of 45minutes I asked for a refund because we still hadn't gotten it. The manager was not helping this clearly new employee, insteadshe was walking around the shop avoiding that area completely. I finally got sick of waiting and asked for a refund. Iunderstand you have a new employee but shouldn't the manager step in and help and use this as a learning moment? Not only was myservice exceptionally poor but so is the training for their new hires. Read more

Jay M 5 years ago
3

Not bad customer service, or messy sandwiches but not pleased with how an employee ignored my instructions of needing new gloves... and knife to make a veggie wrap and made it after touching meat so I cannot eat it and have to eat elsewhere. Otherwise goodjob. Read more

S G 8 years ago
1

Horrible customer service. The guy working was very nice, the lady working was extremely rude and unfriendly. Stood at the... counter without being acknowledged by her. Read more

Joleen Alamia 9 years ago
1

Horrible customer survice..emily..if you mess up an order than the correct action is to fix it..not get an attitude and than... tell the me that I am just giving you a bunch of crap..who does that..shame on you...hopefully the owner will take the necessaryactions..I own a business and find it sad when bad employees give your restaurant a bad rep Read more