Reviews for Subway in Richland, WA
Not good, don?t care about the people in the store and take for ever to get you food
Credit card machine quit working but the lady never said anything to anyone until she was ready it was assistants manager poor... service. Read more
The blonde chick working all alone on a Friday at 2:30pm was busting her butt while remaining calm. I waited in line super long... but I don't mind because she was kind, smiling, & had a happy tone. I think the 2nd employee was on their break. The managermight think to schedule more employees on Fridays. Read more
I went to this location and it took the person making my husbands sandwich almost 20 minutes. We were in line waiting for 3... sandwiches and 1 pretzel for over thirty minutes. We ordered a pretzel at the beginning of our order and after a total of 45minutes I asked for a refund because we still hadn't gotten it. The manager was not helping this clearly new employee, insteadshe was walking around the shop avoiding that area completely. I finally got sick of waiting and asked for a refund. Iunderstand you have a new employee but shouldn't the manager step in and help and use this as a learning moment? Not only was myservice exceptionally poor but so is the training for their new hires. Read more
Not bad customer service, or messy sandwiches but not pleased with how an employee ignored my instructions of needing new gloves... and knife to make a veggie wrap and made it after touching meat so I cannot eat it and have to eat elsewhere. Otherwise goodjob. Read more
Horrible customer service. The guy working was very nice, the lady working was extremely rude and unfriendly. Stood at the... counter without being acknowledged by her. Read more
Horrible customer survice..emily..if you mess up an order than the correct action is to fix it..not get an attitude and than... tell the me that I am just giving you a bunch of crap..who does that..shame on you...hopefully the owner will take the necessaryactions..I own a business and find it sad when bad employees give your restaurant a bad rep Read more
Messy, messy very messy! I don?t ever see anyone cleaning or swiping. IF I come to this location it will only be to go. Not... dining in there ! ???? Read more