Reviews for Boston Pizza in Richmond, BC
Amazing staff and great food always! ????. Perfect place to have for any celebrations. Family friendly and perfect place for... entertainment of sports to watch and catching up with friends. Highly recommended this place. ???????? Read more
Large portions and pasta deals are good. Service lacking at times. Found it very warm sitting indoors during the summer. The... pecan salad is the best. Read more
Not usually a fan of veg pizza, but this was one was good. Although oily, but really loved the onion rings. Best ones i’ve had... in a while Read more
We had a lovely time for two at this Boston Pizza. We were sat very quickly though noticed larger parties had a small wait. The... food was very good! They were able to customize my nachos to not include anything spicy and the garlic broccoli side wasabsolutely delicious! Service was prompt and excellent! A+ Franchisee here. We have also previously dined by delivery from thislocation and it was excellent then too! Everything was packaged great, foot was still hot when it arrived and tasted as good asif we'd just sat down in the restaurant! Read more
Ordered take out last week. Toppings were skimpy so this time ordered double toppings. Brought home and toppings were not... doubled. Called and told very rudely that I didn’t pay for extra toppings. When I insisted I did she looked and found indeed Idid. Instead of apologizing and quickly resolving by offering a full credit for those toppings instead asked sarcastically if Iexpected a free pizza and said too busy to give a credit and she couldn’t do anything anyway but the manger would get back tome hopefully eventually. When asked to speak to manager as she was super rude she kept me on hold 12 mins and counting. As Isaid we ordered last week and again this week and were to be our new go to pizza place. Worst and rudest customer service personand manager ever. Manager wouldn’t even take the 2 mins to get on the phone and instead got someone else to talk to me who wasat least polite. Absolute terrible overall service for a restaurant who you’d think would want repeat business. All over $6measly dollars. Busy is not an excuse as I’ve been to many busy restaurants who at least would take a quick moment to speak toa customer for their own error. In the end said would immediately send me a coupon for $6 off next time which she didn’t.It’s not about the $6 as we always tip 20% for take out which was more than double that. It was how she insisted rudely that Ididn’t pay for it then just could not simply apologize and offer the credit. Thanks but there won’t be a next time. It’sabout how you treat your customers and obviously you don’t really care if they never come back. Edit: actually shorted 3double toppings so $12. The other pizza also had only single toppings. Does this look like double pepperoni and cheese? Read more
Good family restaurant. Kids love the food there. We like the nachos there with wine. Very reasonable price.
Nice Boston pizza location! Was clean and the staff were really awesome and worked hard to get the game we wanted on the tv!... Still my favorite pizza chain in Canada! Read more
Seated quickly, quick and friendly service, yummy food. Lots of choice on the menu but we went with pizza because Boston Pizza!