Reviews for Dinesty Dumpling House in Richmond, BC

Nothing special. Ample seating good parking. If you like dumplings try this place out, it is a franchise. They sell pre-cooked... dumplings. Read more

Affordable dumplings. The best were definitely the xiao long bao and the beef noodles. The concept is the same as Din Tai Fung.... You can see the dim sum chefs in action. The place is modern and clean. The fried rice and meat noodles are a little bland. Read more

Came in here for a quick tea time and quite enjoyed the experience! We had the 3 styles soup dumplings and preserved egg with... tufo and soy sauce! I think both menu items were up to Asian standards so we were happy! The staff knows what they’re doingand you will be in good hands dining here! Read more

I came here for dinner recently. I quite enjoyed the restaurant's decor and the service was average. In terms of food, I tried... the Steamed Pork Soup Dumplings, Steamed Shrimp, Scallop & Pork Soup Dumplings, Steamed Screw-Buns / Fried Screw - Buns, ColdJelly Fish on Cucumber, Stir Fried Shrimps, Scallops, & Squid, and Simmer Chicken with Basil in Triple Sauce. Both steamdumplings (XLB) had really good thin skin and decent soup. Though they tasted fairly similar to one another - both were verypork heavy. The-buns were decent as they were crispy on the outside and soft on the inside. The jelly fish was quite refreshingwith cucumber but the portion was small. The stir fry was also decent. What stood out the most was the Simmer Chicken withBasil in Triple Sauce. The chicken was nicely cooked and the sauce feels like it would complement anything and everything. Read more

Xiaolungbao-size of dumpling too small, not juicy enough? the appetizer chicken roll was ok, it would have been better if the... leg part was used which gives a more texture- the breast was just too mushy; the sweet and sour fish- the taste was actuallyquite nice but the fish was too small, no meat at all. Maybe they have to lower the price tag($24.50?. The worst was the redbean pancake. This dish should have been pan fried to crispy but the way it was done was just a mushy dough, the person whocooked that just did not have a heart! The robot for drinks delivery to the tables is a mere gimmick. The ambience was good,quite spacious amongst tables. They did not use any sanitizer to wipe down tables between customers' visits(there were nobottles in the pantry). Read more

I usually will hit up Dinesty when I visit Vancouver and had great experience at their other locations. Decided to try out this... new location with my family and unfortunately did not have a good experience. The food was decent enough and the robot serversfrom the adjoining Yi Fang bubble tea shop was a great gimmick to get us to order some bubble tea so the robot would come tous. The biggest downfall was definitely the service. The wait staff were very standoffish and seemed to be annoyed at anyrequest. The waitstaff had messed up on our bubble tea order and when we pointed it out they didn't seem to take it well andwanted to rush us with the bill. When we asked for any cup they could spare so we could split a drink, they brought a take outcup not telling us that there was extra charge for it until after the bill came out. We had a young baby and some elder familymembers with us and needed some extra things like napkins for spills and straws for our drinks, which when we asked, was metwith silence from the servers, causing us to ask multiple times thinking maybe they didn't hear us. Turns out they heard us butwere choosing not to respond and hastily threw them on the table when they eventually got around to it. Manager was not aroundwhen asked and also reading some of the other reviews there seems to be a staffing issue here. All in all, come if you just wanta quick bite and keep to yourself, but if you have a big party or are coming with family, you're better off going to the otherlocations. Not sure what the situation is with the staff here to put them in such bad moods, but they seem to only want thequick in and out customers and don't have the time or patience for any customer service. Read more

spacious place. lots of tables. plenty of underground parking. food is hit and miss in my opinion, but lots of variety in... foods. beef noodle soup base wasn't good but the Dumplings and noodles were pretty good. big plus is that they are right nextto yifang bubble tea. id settle for a solid 3.7 rating. Read more

They have a tablet at the front where you input your party size and contact info, and they will text you when your table is... ready. Food was good. Extensive menu items all have photos so it's perfect if you are indecisive. We went on a Saturday eveningand service was very slow; they seem to be understaffed. Don't expect anybody to check on your table - you will have to wavedown servers each time you require something. Overall, a decent place for Chinese food. Read more