Reviews for Kaoru Sushi in Richmond, CA
The food was good but pricey (understandable with inflation). 4/5 based on food. The service was poor and the kicker was they... added an 18% service charge for lunch for 2 people. They also don’t tell you about the Service charge unless you carefullylook through the receipt. The front page has “additional tip” listed and you end up paying 33-38% tip for mediocreservice. I’m interested to see what ownership will do. This is shady practice. Read more
Three of us shared 4 rolls - Rainbow, Philly, Mango and Pink - all were very good. We were almost done with 3 rolls before the... 4th one came out. Staff was friendly and attentive. Just FYI, they add 18% gratuity on every check. Read more
It was very good. The only thing was the waiting. There were only 2 customers and I waited 30 mins just for my food.
Great rolls. Godzilla, Lion King and Snow are my favorites. The gourmet ones with lobster and Kobe are delicious. Every single... dish that I ordered was delicious. Very friendly and efficient staff. Probably the best sushi place of the SF Bay Area. Give ita try! Read more
We ordered takeout online, service was good and food was ready on time. Food was tasty overall: 3 sushi rolls and the tempura... combo. The basic California roll was better than the specialty rolls. Weird thing about the tempura combo- the menu stated 2shrimp and vegetables, but 2 tempura pieces were unrecognizable as vegetables. They appeared to be fishcakes used in traditionalJapanese oden but were undercooked and pretty inedible. It was an unpleasant surprise. You expect shrimp, green beans, kabocha,broccoli, etc. but not rubbery fishcakes. Not sure if we will come back... Edit: we haven't been back. We tried Yoshio Sushi onSan Pablo Ave- roughly the same price but better overall flavor/quality. I appreciate the business responding to my review, butit sounds like a non-answer because we DID order takeout, not delivery. Read more
Inside of Pacific Mall in El Cerrito is this little gem. Staff is always courteous and fast to seat you and help you. Food is... always fresh!!! Just look at the photos! Read more
I usually don't gravitate towards eating sushi but Kaoru sushi made me change my mind for sure. Although, I wasn't a fan of the... White Tiger Roll I would recommend their California Maki Roll, especially the Tuna Avocado Roll which was my favorite. My orderwas ready in less than 20 minutes. The lady greeted me and helped me find my order once I arrived which was ready for me to graband go. Their sushi is so flavorful and neatly made, I will totally order from them again. Thank you for the great sushi. Read more
Sushi was good, and the fish tasted fresh. Miso soup was sweeter than what we are used to, but it was good. No complaints... really. Great find not far from the highway. Read more