Reviews for Whataburger in Richmond, TX
I loved this Whataburger because the food was normally always good. The old grill really captured the flavor but when I was... ordering a special order today. The manager and cashier were complaining and saying that they normally don't make what Iordered. ( Taquitos with the hasbrown and eggs mixed) Other locations have done this exact order no problem. I get my orderback and the hash brown was still thrown on top the eggs instead of mixed. Read more
The place was busy and seemed understaffed at the time of the visit. We dined in; we received our food 25 minutes after... ordering. Food was great. Management was a bit unorganized which contributed to the time it took for food to be received.Seating area appeared clean and no pest activity was observed. The drive-thru line can be long at times at this location. Theparking lot is not big enough for when the drive-thru line gets long. Read more
99.9% of the time they get your order correct with modifications and the food is always fresh/hot! My favorite location! great... management there keep up the good work that you do Read more
The drive through was not crowded 1 car. I ordered one biscuit (plain), orange juice, and a small coffee. The coffee was only... half full and the biscuit was frozen! I sat at the order kiosk for 10 minutes and had to keep asking to be waited on? This is atraining issue breakfast is a high time for customers. Read more
Pretty good place usually fast. During lunch time expect a long line. At night around midnight it's super slow and they tell u... they're out of sauce if they forget it lol but decent Read more
Disgusted with this whole entire order Drinks were flat. When asked to get a different drink server started acting rude and... laughing and telling everyone my drink is flat. looking inside my cup as it?s not flat and giving cup back with an attitude.Burgers were not good at all. Fries were extremely hard. Everyone is laughing and cracking joke and being rude This locationdid not make me feel safe to eat my food. Bad service all around. Do not recommend Read more
You?ll find hardworking, helpful, and pleasant workers here who serve enjoyable meals. And not only do they have great burgers,... but they also have chicken (sandwiches/strips/taco) in their menu, which I really appreciate! They have great-tasting burgers,and I was told by a family member that the Patty Melt is a must-try. They also have salads and kid?s meals. I love their SweetTea, which has just the right hint of sweetness. They also serve good coffee. Beverage dispensers are in the dining room so youcan get refills. You have a choice of ketchup: regular or spicy. There?s ample parking around the restaurant. And they have adrive-thru service. Get their app to earn points (free food) for every visit. Convenient location as it?s right next to the postoffice and Walmart, and very near the library. Read more
I've never had a bad burger at any Whataburger location until now. Truly disgusting. I ended up throwing it away. Not only did... they forget items from the order and argued when I had to go back in, they did not make the burger as requested, even though Ipaid to add toppings. Instead they caked it, literally CAKED it in so much mustard it was inedible. Didn't put any other saucesor the added ingredients. Skip this location and go to one of the others further out! Read more