Reviews for Arby's in Richmond, VA
I had to repeat myself several times with odd intervals if silence. My gyro didn't seem fresh,it wasnt as good as I've had... before. My ziki sauce was Bronco berry sauce and even got my drink wrong. C'mon really? Also the are mushy!! This was everythingwas wrong or bad. That's ridiculous Read more
My food was hot. I ordered curly fries and I received a bunch of bits and 1 whole curly fry.
I haven't been here for a while and I have to say, the interior remodel looks great. The hush puppy breaded fish strips were... really good and the staff was friendly and efficient. Read more
Terrible experience. Drive thru was too small for my vehicle. Dirty building and poor service. As I was about to be handed my... food it was dropped. No explanation, server disappeared. I assumed meal was being repackaged. We asked for refund and receivedby it. Will never visit that Arby's again Read more
The drive thru is very small/narrow. Not good for trucks. After paying, the girl inside dropped our food on the floor and... thought it was funny. Began scooping back into bag. Concerned about the cleanliness of this location (only the drive-thru isopen while dining area is being renovated; had plastic sheeting up where registers are), we just asked for our money back. Read more
Stopped by here . Cuz it was empty. And only me. Even kitchen staffs out for taking break on drive way.While i am ordering to... the call box.the Cashier kept asking she can?t hear. I was spoke 3times. And, after paid .no receipt. And waiting around around20min for 2 cranberries chicken sandwiches and french fries. Asked cashier ? what is going on? Taking so long time??and shesaid let me check( she wasn't doing anything before) and finally another car came.she taking order. And finally one staff cameout with my food and gave me without saying any explain and no receipt. Cranberry sandwich is quick food .felt like they saw myface from drive way which i am asian.And they not apologized or any words .and rude service . Hope they don't spit on my food. Read more
You can't go wrong with anything on the menu. Weather you like roast beef or chicken turkey anything. It's just the right... portion to fill you up. Everything is fresh and made to order. The zucchini muffins are addicting. Staff is friendly and veryhelpful. Read more
The sandwiches were good but received hard cold fries and waited additional 6min in the drive-thru for 2 drinks