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Reviews for Baker's Crust Short Pump in Henrico, VA

Skyy Raleigh 1 year ago
1

If are white, female, and middle age, expect great service. if you are black, don?t bother coming. Today we arrived at noon.... By 1:15 we got up and went across the street to Chipotle. One of us had to be to work by 2. We ordered chicken and waffles andan omelet. We also ordered bruschetta as an appetizer. Our waitress refused to provide basic service like, water before takingour order, straws, or our food before a whole hour and 15 passed. The staff doted on the many tables of white middle agedhousewives. We got up and went to pay for the coffee we drank and was told by the thin white blond male manager ? y?all canjust go.? There was no apology given for serving us cold food over an hour later, never receiving the straws we requested fourtime so we could drink our water, or the overall lack of appreciation for our patronage. As we left, I looked around andthought, why were we treating so differently. We did not ask for anything that wasn?t on other tables? hot food, straws, anddecent service. We were the only black patrons there. They really went out of their way to make the distinction. Read more

Emily Vere Nicoll 1 year ago
1

I?ll begin by sharing that the manager handled the situation very well. But I would still not recommend eating at this... establishment. We came for lunch and ordered the Malibu sandwich and the Shrimp Avocado salad. The chips served alongside thesandwich were astonishingly stale. When we asked our waiter if we could get a fresh batch, he shared that the new batch would befrom the same bag so they too would be stale. He offered us some fries instead. When those arrived we found that the fries hadCLEARLY been portioned and sitting under a heat lamp for lunch service. Not fresh or recently placed in the fryer whatsoever. Sowe couldn?t eat those either. The Malibu sandwich itself was basic, bland and we would probably have been better off picking upa sandwich from a supermarket with more flavor! The Shrimp Avocado Salad came with only 4 shrimp? most restaurant standard is atleast 5 or 6 and worst of all, I had to pick through the salad for fresh leaves as most were inedible and wilted (see photos) Read more

Justin Go 1 year ago
4

Not a bad place for a meal! Clean with a friendly staff. Burgers looked good. The bolognese I had was alright. Chicken and... waffles was a mixed bag. Waffle was solid. Chicken wasn?t seasoned at all, which came through even when doused in syrup. Decentvalue though. Read more

Sammy Benintende-Ershidat 2 years ago
2

Great atmosphere and underwhelming food. My friend orders the Fish and Chips which is $18.99 and gets only one piece of fish and... a bunch of fries. You're paying for fries. I order a pizza margherita and it comes out nothing like one. Dough is chewy andundercooked which made me sick and run to the bathroom. Google what a Pizza Margherita is and you'll see what you order herelooks nothing like one. Very disappointed. Read more

Ali RB 2 years ago
5

I am a fan of quirky coffee mugs, and this place delivers. We went there on a Saturday around noon. The place was busy, but... they run a well-oiled machine here, so we were seated immediately. The place has good energy and a welcoming vibe. Our serverwas very friendly, even though she was juggling way more tables than one could. We had chicken and waffles that came out yummy.The sweet syrup that comes with it went really well with the chicken. We also had a chicken cold sandwich. This came withhomemade chips that were the right amount of crispy and tasty. My Maryland omelette (that has crab meat) was also quite welldone. And as I said above, the coffee was strong, just right, and the mug was fun. The food came in like 15 minutes. That?s justamazing in these busy times with staff shortages everywhere. Incidentally I have been to a number of breakfast places as oflate, so the food is definitely four star compared to those. However the service is just plain excellent and the ambiance isawesome. A 5-star experience overall. Will visit again when in town. Read more

Jeshon King 2 years ago
2

Fries came out cold. Dirty silverware twice. Shawarma was basically just a chicken salad (also came out cold)... I've had... better.. My friend had the French toast.. she didn't enjoy her meal either. I personally wouldn't recommend. First impressionsare lasting. Maybe give them a try in the future but not in the near future. Read more

Cindy Ly 2 years ago
4

Service was great! Just like the previous comment, there?s nothing that made me go wow to give this place a 5-star. I like their... pizza because it wasn?t salty. It was a perfect thin crust brick oven pizza! Read more

Scott Hutchings 2 years ago
4

Great spot for a bite if you're getting a weekly special. Stand outs are the skillet cookie dessert and hummus apps. TLDR: ... Nothing has yet to really stand out here and make us go wow, 5 stars. The weekly specials are an amazing value and if you're inthe mall, and need a bite. A pizza each, beer, and dessert to share for under $30 on Thursdays. Food: Brunch here is good. Great classic flavors combined with a few you don't encounter too often. Benedict menu stands out but it'll cost more perusual. Dinner menu isn't as robust but still tasty. Margarita Pizza was nice. Dessert: We've only tried the skillet cookie. But it's the best I've had in RVA. Stop here for the treat at minimum. Add ice cream of course. Drinks: Decent localselection on tap, and the bar tenders know how to mix fairly well. No disappointments. Atmosphere: Clean, welcoming, andembracing the artesian flair. What you would expect in the short pump area. Read more