Reviews for Chick-fil-A in Richmond, VA
You can not go wrong with Chick-fil-A. The food is always good! This visit, I was given a diet coke vs. regular coke that I... ordered. So, that why I rated them a 4 out of 5 rating. Most often, I always rate Chick-fil-A a 5- rating. Read more
It's not the best Chick-fil-A in the area but it's in a convenient location if you're at the mall and want a quick bite to eat.... It's just like every other Chick-fil-A except the layout is kind of odd and there is no drive-through. They seem to really cutback on staff during non peak hours so while your order should be prepared quickly it might take a while to actually place yourorder if you aren't using the app. Read more
I do like that this was heavily seasoned and slightly overcooked, gave a zing to it that I liked and I?d like to shake the... cook?s hand. My -1 star complaint is that it was so crispy that half the patty fell on the floor after taking a bite so Icouldn?t devour everything. Read more
My daughter is in love with Short Pump branch. No matter how crowded it is stuff is making it fast and easy and you always have... a place to sit inside or out. Beautiful decor of Short Pump mall gives a special atmosphere. ???? Read more
For a busy Sat the line went down very fast - however the MANAGER dropped my bag of food on the floor (3 meals), picked up the... bag, sat the bag on the counter then attempted to give me the bag w/o preparing new food. Manager proceeded with an attitudeafter I advised I did want a bag off the floor after paying for my food. Definitely not the experience I am use to when visitingChick - Fil - A....poor customer service and poor empathy. Read more
Better quicker faster goes with them. It?s a small location but still liked it. This location not that big but had good traffic... of people. Again, Employees was fast and determined. It has NY city vibe, nice place if you living close by specially if livingHYATT hotel, it?s about 6 min walk. Read more
This was the worst Chick-fil-A I have ever had. The sandwich was so greasy and burned. I went back to show the people at the... counter and nobody cared. Never ever again will this place receive my business. Read more
The fries are 2/3 undercooked and cold and last time I went my moms chicken sandwich had a a tender part or like a bone with red... veins. Manager didn?t even look our way when we complained instead just gave us another bag with undercooked fries and anotherchicken sandwich that tasted bad. Read more