Reviews for Chick-fil-A in North Chesterfield, VA

Ray is super rude! I was standing at the pick up station trying to get my meal that I seen was ready behind him. I told him my... name and he told me the order wasn?t on his screen. When I tried to tell him my order is right behind him he cut me off and puthis hand up to shush me and started helping another customer who had just got there, I?ve been waiting over 5 minutes at thispoint. I proceeded to get in line behind those customers and finally got his attention to get the order that was right behindhim the whole time. He offered no apology and overall Ray was just rude. Read more

Food good but manager was very rude and nasty. Will never return again. Ill just go across the street going forward!

I was able to place my order on the mobile and only waited maybe 5 minutes for my order to come out to me curbside. The food is... always great!!! Read more

Rosemary went out of her way to provide excellent customer service - thank you! As always, food tasted amazing.

Got my daughter a meal and was surprised to see how busy they were but they handle it like Champs. My daughter was pleased and... the line moved very quickly. Read more

Ordered pick up at the mall, they are not equipped at all to be doing online orders on top of the food court orders. My whole... order was messed up and was missing almost half of it. Walked in and asked for my order because it said it was ready in the appand a worker said it wasn?t ready and walked into the back. That worker never came back and so I asked somebody else about myorder and they said they would get to it. If it?s ready in the app then it should be ready in store. In the end the worker gaveme my food which was actually sitting almost ready for 10 minutes at that point. All it needed was the right drinks, correctsauces, and a medium fry. After waiting for about 10-15 minutes for my food I realized there was incorrect sauces, no fork forthe mac and cheese, and that the medium and large fry had the same amount of fries. IF THE FOOD COURT STORE CANNOT HANDLE ONLINEORDERS DO NOT TAKE ANY. The workers always seem stressed and can?t handle the online orders properly. Read more

It's a Chick-fil-A, they know how to do chicken. Don't expect to get a hamburger here. The service was excellent the facility... was clean and the staff were friendly. Read more

9SEPT21 Back at the mall, enjoying another SPICY CHICKEN sandwich and waffle fries from Chick-fil-A!!!????????????????????????I... eat here every time I go to Chesterfield Town Center. I order my meal and sit in the food court and read a book or "peoplewatch". The line is usually long but the food is well worth the wait. Read more