Reviews for IHOP in Richmond, VA
I'm sorry but they had a bad day, servers tried to make up for the poor kitchen service. Waited 15 minutes for a server who had... just come in. She took our order and we waited 30 or more minutes for our order and it was cold. She apologized over and over.No cashier so the server was trying to Cash out customers while taking care of customers. Overall not a good day for thembeautiful new Ihop, but needs help more employees or management to work better together. Read more
The food was perfect. Which was surprising, since the manager was the only person serving and cooking. This made service a... little slow. But we were aware of this And the food made up for it. Read more
Wasn't super busy, so was able to be seated quickly. Our server was very helpful and attentive. Food was great! Hadn't been to... IHOP is years and it was nice to be back! Read more
I hop is American classic breakfast restaurant. They made a comeback over the years. However they have to work on the quality of... their product. I ordered a a cheese and tomato omelette with seasoned potatoes. I got a egg omelette with some cheddar cheeseon. Mixed with diced tomatoes. Nothing in side the omelette. The potatoes had no seasoning just chunky french fries. The waitstaff is great. Very nice and hard working folks. They just needs to do batter job the making generic egg omelette s anddumpling tops on top. See photos. Read more
I had not eaten in ihop for several days, but they opened this one near my house and I recommend it, the attention was super... special, and the food very tasty, the person who attended us was the best come and eat Read more
Everytime I order online or my son goes and orders takeout they overcook my eggs. This was supposed to be over medium not hard.... I have left reviews for the same thing on doordahs and their app. I would have liked to tell them in person but no one answersthe phone. I hope this gets fixed. Read more
Great food as always. Service is very slow. Long wait to get your food. I?m sure it it is where they are very understaffed.... Again food was great though. Read more
My wife and I have been to this location a few times. Service was slow, lacking of friendliness and care. Today we came in and... our server Liz was outstanding very personable and friendly. Food was great and we enjoyed everything. We will be back. Read more