Reviews for Kabana Rooftop in Richmond, VA
The view...AMAZING! The service...AWFUL.... I made a 7pm reservation for 4...I walk in alone close to 7:05 while my husband... parked the car. I obliged the sign dictating to stand close to the bar for seating. There was an older Caucasian couple in frontof me. A young woman who was casually dressed up came to greet the couple asking if they had a reservation. They stated they didnot and she proceeded to walk them to a table and pull the chair out. Meanwhile, I'm still standing there watching her have ashort conversation with the couple; move another table and wipe it off, put some chairs up to it, go to the back of therestaurant, come back and, never address me. I asked the bartender if she was coming back to assist me as I had a reservationand, he said; "she should be over shortly!" After waiting almost 10 minutes...I approached her explaining that I figured I'daddress her since apparently she didn't see me standing in the arranged area to be seated. I explained I had a reservation for 4and she acted as if I was bothering her. She told me the area was open and I could find somewhere to sit. I explained that aftermaking a reservation, I would expect that a seating arrangement would be waiting for my party...she gave me a blank stare andbasically just nodded. After walking around the area, there was only 1 table with 4 chairs and a high table top bar like arealooking over the city with 3 available chairs, and all of the kabanas. I went back to her and asked her about sitting at theKabana...she said, "if you would've been spending $350 you could've sat there. I must have given her a look because she thenasked if we were planning on spending that amount to which I responded...probably would've exceeded the amount particularly withthe tip. I just walked away and chose to sit at the area overlooking the city. There were not a ton of people there but, ittook soooo long for drinks and food to reach the table. We were patient as we understand the labor short Read more
Very Scenic Place.. Richmond View from here is extremely good..Hope it?s the best roof top restaurant in Richmond.. Went for a... team event.. Only issue is Staffs are very rude.. Overall best place for view but not a good place for conducting events Read more
Food was decent but the atmosphere was awesome. They happened to have salsa night the night we went. I ordered the chicken... picatta and the guacamole. Both were lacking some flavor, but not disgusting. The view is absolutely amazing. Not sure if thereis a better view in Richmond. Will definitely come back if I?m ever in Richmond again. Read more
Definitely BEST views in Richmond, Va! Good place to dress cute, get an awesome cocktail and take good pics from any angle with... your partner or best friends!! Food....left a little to be desired. Read more
We were hesitant to go based on reviews. There is a mixed aged relaxed crowd. My husband and I had a great experience. From the... menu I highly recommend the crab dip on tater tots also the chicken alfredo flatbread is decent. Since I don't really drink thebar made me a virgin mango drink that was so delicious. We have already preplanned our next dinner there. Read more
I recently organized a surprise birthday party for my husband at Kabana with the help of a very responsive and professional... manager, Shayla Perry. The newly remodeled space was amazing, the food was delicious, and the service was wonderful! Our guestsloved the beautiful views and the catering with an open bar. The only constructive feedback was about the lack of shaded areason the open rooftop in hot weather. But the new pergolas might be just perfect for adding some adjustable screens ;) We?lldefinitely be back on many different occasions and will be happy to recommend this venue to anyone we know. Read more
This place was more then great even on a night with not a lot going on. The views were great the atmosphere was amazing. Food... and drinks was delicious! We had a amazing server her name was Erin definitely ask for her if you can she was the absolute best!Food and drinks came out really fast! I can?t wait to return here Read more
This place looks fancy, but service is ????????????????????. I was already weary because gratuity was included and usually the... service is variable whether it will be good or bad. ALL bad here. The first two dishes I ordered: lotus root and shishitopeppers were not available? why didn?t I know what was unavailable upon arrival or ordering ???? Each time they didn?t have adish, it took about 20-30 mins to get notified. I tried ordering the crab wontons, well they ran out of that by the time Iordered it (big surprise) so I settled on shrimp tacos. I make better ones at home, but I was literally starving and I?m not ameat eater so had to choose something. I never received 2 dishes I ordered, we NEVER received water ever, I NEVER received theother drink I ordered AND I went to the bar to get a water and napkins. Napkins were given around the time we were leaving.Another person in the party sent the burger back about 4x because the instructions on that weren?t followed. They figured it outby the time we were leaving so they could charge for that. We were then informed by the server after 9:40pm that they stoppedtaking food orders at 9pm?oh really ???? It wasn?t just because the time was almost up for the reservation and the servicewasn?t able to provide much service? The manager came to reiterate the message about the kitchen not making anymore food becauseI?m guessing the group of educated professionals didn?t understand. Manager had a putrid, condensing tone. We were offered 30%off on the NEXT time we come ????. One of the party asked why would we return if we didn?t get good service. The managerblatantly told a party of 10 ?you don?t have to come back here?. When I said let?s just skip the 10 shots of patrón since wedon?t have to come back, our service was horrible and we didn?t receive additional drinks although they were ordered 10-15minutes prior, they made a mad dash to retrieve those shots so we could be charged for that? A party that spent over Read more