Reviews for KFC in Richmond, VA
This location had a leak in the roof that was dripping thru the light fuxture in the dining area. Water was everywhere and they... still was open for business and allowing people in the inside. There was no warning sign for wet floor. The other door would notopen all the way due to a tile sitting up blocking the door. Please give these issues a look over. Read more
I went to this KFC last night and made an order that said would be ready at 9:29pm for pick-up. I got there before 9:30pm and... they said that they were closed, but online it states that they close at 10pm. I asked how would I get the refund and they toldme to go on the website where I bought the food from. I told them I bought it on the KFC app and they told me to go on KFC Help.I don't understand why they could not do my refund while I was there. Read more
The nice old lady at the counter is Amazing! She's so pleasant and polite. The rest of the staff completely sucks tho, and the... kitchen never has thier s**t together back there. Read more
Disgusting chicken cooked in the super old oil and it?s so dark and Soggy at the same time omg that?s crazy and that?s how... people get sick coz these places Read more
The food was ok and the store was clean with a modern look. This KFC was also a Taco Bell so the menu was expansive. This fast... food place got three stars tho because the service was slow, the order was wrong, and the workers were inattentive. Althoughnice very inattentive and uncoordinated. Read more
Decent food. Nite shift crew is great. Daphne who works the front counter 6 days a week is awesome. She always make sure order... is correct and is super courteous. Can be a very long wait at times. Daphne is expected to take order and make the food. Overallnot bad. Read more
The worst service and waste of $25 ever for me and I'm 35 yrs old. Burnt chicken that tasted like the year old grease it was... dropped in. Having the cashier slam the chicken in the container and argue me that it wasn't burnt after giving me thw evil eyeand complaining to her coworkers who consigned for her is what is getting corporate called. I am so tired of these people actinglike they're mad at us (the customer) because they work fast food. We don't force you to do anything. I better get my moneyreturned after they see these pics!! Maybe then I'll give KFC 2 stars. If 0 star was an option that's what you all would have.Man does this burn me up. I felt bullied into taking this trash chicken home that LITERALLY nobody in my home would eat...that's5/5 people!! Sad!!! Rip off!!! BTW the sides we're equally as nasty ESPECIALLY the patato wedges NOBODY ATE! So I paid $25 for 4biscuits and watery tasting mac n cheese? Change your grease and start respecting your customers wishes...I asked for chickentenders instead and was forced to bring home something we could not stomach because dropping some tenders would have been tomuch with over 2 hrs till close Would you eat black chicken???? This does not look like anything you promote in pics orcommericial does it?? Beware!! What happened to the customer is always right? I will spend my hard earned money elsewhere fornow on. This is ridiculous after a 14hr day at work all I wanted was to not have to cook for my family...I ended up doing thatanyway and paid $25 for it. Read more
Great and courteous people, also speedy service. The food was excellent.