Reviews for McDonald's in Richmond, VA
20 minutes for a small order. 2 other customers. Came out cold. 3 people working total. Completely understaffed and they were... all miserable. People eating inside were yelling about their 3 year old?s sprite. This experience was like something from a postapocalyptic movie. I?m scared for humanity. Read more
This is by far the worst McDonalds I have ever been to. I was getting a quick breakfast with my husband and mother in law, and... the drive thru employee was very prejudiced towards my mother in law, who happens to be of Asian descent. She was mocked,misdirected, and I had to go inside to retrieve the food. I understand that not everyone is going to be bubbly, but the drivethru person was downright nasty to us. The only kind employees were the kitchen staff, which handled the entire order. Read more
Always a pleasant experience. I come in regularly, and they always have my food and coffee out fast and fresh. Staff are also... very kind, I always leave with a smile after interacting with them. Read more
Old pies? come on McDonald?s gotta do better then 5pm pies at 9pm.
Came into this location and customer who seemed to have a language barrier was being berated by an employee about not receiving... the correct order. Employee then coldly said I needed to use the kiosk if I wanted to order. Based on that, decided to eatsomewhere else and had a good experience elsewhere with good customer service. Read more
Green, wilted, old lettuce. Disgusting!!!Didn't realize until I ate it and saw the lettuce pieces that fell-out of the... McChicken. Total horror that's what I put in my body. I also ordered a Dr Pepper and got a diet Coke. Only 2 items wereordered. Drive-thru Wait 12 cars long. Read more
This place is soooi good. I came here to get a happy meal for my daughter and she loved it. This location is always fast and... helpful. I would come back to this McDonald's again and again. Thanks staff for keeping it clean during this rough time in theworld. P.s. you guys have the best French fries of all time. I can't wait to eat some more. Read more
That drive-through girl was very rude. I no longer go there. It's a shame because the front cash register attendant. She is a... sweetheart. Read more