Reviews for McDonald's in Richmond, VA
I can?t really complain. Got nuggets and fries, got the sauces, I think we got napkins? I rarely visit this location, but it?s... far better than the one on Laburnum, which is closer to me. Read more
This is literally one of the worst restaurant. I went there today in the drive thru and nobody took my order so I left. I called... to suggest that if they are busy just communicate that with to the person in the drive thru and the McDonald?s employee hung upon me. WORST CUSTOMER SERVICE!!! Read more
One of the worst McDonald's I've ever been to. First one of the doors are locked during business hours. The little lady up front... yells to use the kiosk because she is alone in the back. She doesn't wear a name tag. She is rude. The other issue is the personmaking the food does not wear gloves. Just be prepared for a unpleasant experience. Read more
Drive thru 1st window great customer service ????. 2nd window OMG she had serious attitude. Asked for napkins she rolled her... eyes, gave me the napkins like I was disturbing her lunch lol. Food was warm but I had to get back to lunch. Read more
Manager KATELYN runs this location similar to a nightmare! Unprofessional and shows she couldn't care less about providing a... great customer experience. If you want to have a physical altercation with the employees or Katelyn and wait an hour for coldfood lol, be my guest. I would suggest to not even waste your time! Read more
Not only was I ignored because I wasn't the right color, when I asked about my order I was lied to and told it wasn't ready,... even though it was sitting RIGHT THERE! will never visit again. Would have given zero stars if it was an option. So disgusted. Read more
Extremely dissatisfied with the store performance. Drive thru meant to be faster than in store. Employees are super sluggish. I... have been UK McDonald's store manager for 17 years and I know exactly how a McDonald's store should run. I literally waited over25 min just get an ice cream for my child. Insane waiting time. I hope management will look into this matter. Read more
There was a lot of trash in the parking lot. McDonald?s wrappers and such. The worst thing was employees standing just outside... the door smoking and throwing cigarette butts down right there??personally observed them doing it. Almost certainly not going tobathroom to was hands after smoking. When you went inside employees were cackling like chickens with unprofessional conversationback and forth with each other. The ice machine was not working but if you asked they did give you ice from the drive thrumachine. The bread seemed stale and was falling apart. Went here as a convenient trip but very glad I don?t have to go back. Read more