Reviews for Nestle Toll House Cafe by Chip in Richmond, VA

Worst customer service, I don?t understand why it should take 15 mins to take an order I was literally the only one in line ?... Lady had her earbuds in and completely ignoring me as I motioned for her to take my order . Everytime I come here I order acrepe and everytime it takes 20 -30 mins ... I don?t understand. Why have something on the menu when u tell me it?s going totake 30 mins to make because the crepe stove is always off . WORST customer service would not recommend if ur need a cookie onyour bad days Read more

SO MANY TASTY TREATS!!!???????????????????????? Almost too many to choose from. Cookies and ice cream galore. Today I chose... chocolate chip cookies and a soda. Don't want to spoil my appetite because I'm meeting my Son for dinner when he gets off work. Read more

I orger regular I got only half cup but the lady working there hd bad attittude 6/3/2020

Good

Very nice place.best n friendly customer service.soft cookies n quick service.??????

The best cookies! Very polite customer service

Don't remember