Reviews for Papa Johns Pizza in Richmond, VA
My order was made wrong. And she refused to make the full order and just redelivered my pizza .she was very rude and hung up in... my face! Read more
Service was SLOW. Continue to tell me different times my order would be ready different times & had me waiting pretty much an... ?HOUR? for a service I never received, with 3 others cars waiting as well . Today is 9/30/22 , at 7:03 pm . I decided to justleave due to horrible service Read more
I wish they would pay attention to what someone is actually ordering. My pizza has light sauce (actually most of the pizza had... NO SAUCE) and I asked for extra sauce. I?ve ordered from this location four times. EACH TIME MY ORDER WAS WRONG. Read more
Horrible..estimated delivery time 45 to 55 minutes...still waiting 1 hour 30 minutes later..called the store. Recording said my... pizza still 24 minutes out .. i cancelled the order.. I don't want cold 2 hour old pizza. Read more
Terrible. Turns out the driver gave our order to some other random people. When we called to ask where our stuff was, the... manager said she didn't trust us that we didn't get our order, but we could get our stuff after midnight (if we wanted to waitanother hour and a half at the bottom of the queue)? Hope whoever got our pizzas enjoyed them but based on the photos of thepizza here maybe we're better off :/ Read more
Got a room temperature pizza delivered tipped the driver 20 bucks due to bad rain, forgot 4x spicy garlic dipping cups 4x... cheese dipping cups and 2x extra pepperochinis. Not the first time this has happened, do not order from this store. Read more
I came inside the store It was 15 minutes before anyone even told me hello welcome to the store I noticed one of guys leaving... the register going straight to making pizzas without washing his hands ask for the manager I told the manager what happened hewas like oh sorry for that while the guy continue to make pizzas he never stopped him from making the pizzas when I have toldhim that he guy never washed his hands I called corporate they said a local owner of something was going to get back in touchwith me no one ever got back in touch with me! Also the pizza we got was burnt ! Yeah I know why keep the pizza when the guydidn't wash his hands .My family was hungry and I still had to buy food after that ! The bacon was so hard it cut my mouth. Read more
They literally took the pizza I ordered out the oven seen the whole middle was missing cheese and this big a** crust bubble... ..... put it in the box and delivered it to my house. Wow Read more