Reviews for Pizza Hut in Richmond, VA
Friendly staff, clean store on the inside, fast service...and they are consistent with this and more. I frequent this location a... lot, especially for those nights we just dont feel like cooking or dont have the time due to the kids' extracurriculars, andthey save us a ton of time without compromising food and customer service quality. Read more
I wish I could attach pictures of this pizza I just ordered from here lol. Like if this wasn't literally dropped on the floor,... I would be absolutely shocked. Also, they made the pizza wrong to tie it all together. Rough. If you want cheap pizza sodominoes Read more
It was great as always! The food was delicious, fast and friendly delivery. Love Pizza Hut. "no one does it like the hut" lol ... :-) Read more
Got kicked out of my account 5 different times. The website changed and placing an order was much more difficult. The pizza did... not live up to previous pizzas. What happened to the crust flavoring? Overall, I was disappointed. And this was on top of theprevious 3 times I tried to order, but didn't because the crust I wanted wasn't even available! Honestly, I've been a loyalPizza Hut customer since the 90's, but it looks like it's time to explore other options. The King is dead... long live the King! Read more
Did a pick up order received the wrong pizza. Called to get it fixed was put on hold for 10 minutes ended up just driving back... to the store and waiting 20 minutes for them to make the correct pizza. Would not recommend will go to Dominos next time. Read more
Found a rubber band in my food and my food was hard and poorly made. I do not recommend this location horrible service.
I called at 3pm to have my food delivered by 5:15pm I also mentioned to be sure the driver had change as I was paying with cash.... The pizza didn't come til almost 6pm and the driver had no cash. The driver left with the pizza. I called back to the store tocomplain. They gave us the order for free and sent the driver back with the same cold pizza! This is why I never order from thembecause everytime has been some sort of mistake. Read more
Really great customer service, very very nice and social! Pizza was good too, no problems with my experience. 10/10