Reviews for Subway in Richmond, VA
Bad customer service. Due to a mixup in understanding my order, a sandwich was prepared wrong. When I requested it be corrected,... the sandwich maker said I was holding up the line. Then they started arguing amongst themselves about it. At one point, one ofthem said it was my fault. Point blank. No regards to the customer. Read more
First time visiting any subway for about 4 years. It has gotten very expensive for FL sandwich chips and drink for $15. That is... restaurant level prices which I will keep in mind going forward. Read more
the workers are very rude, they speak badly about you with their colleagues in front of you, if you ask about the bathroom they... tell you that they don't care, none of the three should be working in customer service Read more
Great food and service. Owner, manager and staff are hard working and very friendly.
It's clearly stated on google maps, aswell as on their front door that they're open until 3PM. What they mean is they lock the... doors at 2:30pm and they leave at 3PM. State your hours clearly, liers. Read more
Great food and customer service. The cashier's let us use the restroom after a long trip on the highway and when we came back... to the garage we decided to give them our business and purchase our meals here for that kindness. Most places won't let you usethe restroom without buying something but these folks were humane to our plight. Will visit again soon Read more
The only and busiest Subway in the restaurant and they cannot get their act together. Horrible customer service. First of all,... the staff is not ready to listen what the person wants on their sandwich, then have to repeat everything twice because they arenot listening and keep telling you to say it again, they make ur sandwich as if they are doing a humongous favor on you. And thebest part is, if you get a soup, they will invariably throw in a fork and a knife in your bag instead of a spoon. Who eats soupwith a fork and a knife????????????? Read more
The staff here is fantastic. The restaurant is clean. The food was fresh, and made correctly. The Sweet Onion Chicken Teriyaki... is my go to, and love that this location is a quick walk from work. Always nice to get out and get fresh air in my lunch break. Read more