Reviews for Tropical Smoothie Cafe in Richmond, VA
It's good, but it's not "Healthy". Look at the Nutrition on their website. Every single smoothie has double, TRIPLE your... recommended sugar intake and all the food is FULL of sodium. Enjoy it, but DO NOT think this is a healthy place. Read more
I ordered from wrong store, went to get it and she said I had to order. Had to get out of my car on a walker because they would... not answer the phone did not even look for the order, told me they did not have it I will not go back to SHORT PUMP the one onParam Road is much better and the service is much nicer the lady at the cashier was very nice lady in charge was not, order wassitting right there. Read more
The night I went they were only able to make smoothies, no food items at all. And of the smoothies they were missing certain... ingredients, like blueberries, making some smoothies require substitutions. I understand things can run out or supply chainissues can happen however losing the ability to make about half of your menu is too much. Saving grace for this locationtonight: the staff was kind and patient as we solved the puzzle that was our order. Read more
My friend and I weren?t even greeted when we walked in the door. The employees just stared at us awkwardly. Our smoothies were... barely blended and our quesadillas were slapped together with little regard for presentation. There was also no side of salsagiven with the Santa Fe chicken quesadillas. The edible strawberry straw was not given to us with the cranberry truffle smoothieand there were no napkins readily available. The employees also were not wearing hair nets NOR had their hair in aponytail/pulled back?.definitely a sanitary concern. Bad BAD vibes in there. Read more
Went in to get smoothie and lunch. The peraon behind the counter made my smoothie incorrectly, was bashing other customers in... front of me. No one seemed happy to be there and no one respoded when I said thank you. No one offered a side to me that comeswith a meal. That is the reason I didn't even bother asking to have my smoothie made correctly. Not a good experience.. I wasthe only customer in there at the time. Read more
Stopped in to grab a quick smoothie and had to wait about 5 minutes for someone to come greet me. There was someone else outside... and people who could clearly see that I was in the main shop/counter area. The saving grace is that things are well priced andthe flavor of the smoothie is good. Read more
Today we had pretty quick service, sometimes it can get slow if there are too few workers for a rush. The 2 girls they had on... smoothies were spot-on and worked as a great team. I saw 2 more people working food, which really helped the big crowd that camein after us. The food's pretty good, but I'm not sure it's THAT good of a value for the price. (And for anyone who thinksthey're being "healthy" because they're having a smoothie, these are loaded with sugar, with extra added besides natural sugarfrom the fruit, unless you remember to ask for Splenda or no added sugar.) Read more
I love it here. Every time I come I specifically ask for Chris to make my smoothies. Best customer service I've ever received.... What an angel Read more