Reviews for Wendy's in Richmond, VA
No good service at all I was waiting in front of the register to order but no one say anything until I got to repeat myself for... help. Nothing was prepared so I had go somewhere else Read more
Even though the coupon scanner was down, manager still made sure I got to apply it to my meal! Super kind even though they were... in a rush. Read more
If i could give zero stars i would. Worst Wendy in Richmond, they are open but 4 times in one week they would not take any... orders. No help or lazy, I would not waste your time even trying to get food here. This place needs to be closed down Read more
I JUST LEFT THERE. IT WAS RUDE WHITE LADY WORKING THE DRIVE THRU. SHE SAID THEY NO LONGER TAKE APPLE PAY AFTER BECOMING UPSET... THAT I WAS USING THAT FORM OF PAYMENT. THERE WAS A AN APPLE PAY SIGN ON THE WINDOW. I ASKED TO SPEAK TO THE MANAGER. SHE BECOMEIRATE STARTED CURSING AND INVITED ME TO THE DOOR SO WE COULD FIGHT. ALL BECAUSE SHE WANTED MY DEBIT CARD AND NOT APPLE PAY. NOWI KNOW HOW MY CARD WAS USED AFTER I MADE A PURCHASE HERE LAST MONTH. SHES STEALING CREDIT CARD INFORMATION!!! Read more
Do not recommend I ordered two $5 biggie bags the guy rung up one and charged me for a sandwich & drink separately. When I... brought it to his attention he than tells me I have to pay $5 & some change more. The total was $11.09 I asked him to redo theorder because I was not paying $15 for a $10+ dollar order. He refused and got an attitude when I requested a refund and handedthe food back. I proceeded to the Wendy's down the street and my total was $11 even for two meals. Basic arithmetic is not thathard for a 2nd grader to grasp so why can't an "adult" figure it out? ???? Read more
Seems like this restaurant has never fully recovered since the fire. Prepare to be patient and double check your order before... you go. Always be courteous to the fast food workers they don't get paid enough and there's not enough staff. Hit or miss atthis location, usually try to go further up Brook road if I really want Wendy's. Read more
Went here today and got a #2 large with Dr. Pepper. Unfortunately , was only able to eat the fries which were hot and crispy.... The burger as you can see from picture was not cooked. The cheese was warm burger was not. Also had to dump my drink out aswell. Not mention I was asked to pull up and had to wait a good 5-7 mins for my food. Read more
Hide this all you want, but the cashier who took our orders was really rude to me and my roommate. He was talking... all Smart-mouth. This is unprofessional. Read more