Reviews for Wendy's in Richmond, VA
There were literally 4 customers inside, me included and they couldn't get the orders right. Food was good but I got my order... after people that were in line after me. It was my first time going to that particular Wendy's and a little hesitant to go againif ever in that area. Read more
They need to close this place down. Day 3 of no biscuits. This place is trash. Service is slow and when I do order, I usually... have to park. But the lady at the window has her nails done every time I drive thru, so that's nice. Read more
Went to this Wendy?s at 11:00 AM. We were thinking the food was going to be hot and fresh due to them switching over to lunch. ... By the time I placed my order it was 11:07 AM. (Per the receipt) listening to the crew openly joke on each other while wewaited at the drive thru window. The food was COLD. Best thing we had was our drinks. Called the store several times to speakwith a manager, no one answered. Could not go back as we had a prior engagement to attend. Money wasted!! Read more
I bought multiple meals worth of food. The Junior Bacon Cheeseburger was good. The Spicy Asiago Ranch Chicken Club was good but... not as great as I thought it would be. I would have liked it better if there was a smaller version I think. I prefer smallerchicken patties. The Chili Cheese Fries were not bad. I added pickled jalapenos and red crushed pepper from my house to make itspicier. They didn't add the Ranch and Ghost Pepper Sauce to the fries nor did they send the packets, I was bummed. They alsoforgot my Strawberry Frosty. These were things on my list I haven't gotten to try yet and really wanted to. Read more
This location is most convenient location wise, but consistently the worst fast food place in the area. Extremely long wait... times, just for the order to be wrong or food that?s not fresh. Only stop unless you?re literally starving because there?sanother Wendy?s just a few miles up Rt. 10. Read more
Messed up my food 2 times, first forgot to put the patty on the burger, and after coming back up there they forgot to put the... bacon on the burger. I dont know why I keep going back , but they mess up my food every time. Read more
they need better management. I order a southwest chicken avocado salad and it was terrible chicken was burnt, lettuce wasnt that... fresh, was missing avocado. That location wont see my money anymore Read more
Went through the drive thru Asked for a Baconater PLAIN Single with cheese only tomato and mayo And a double with cheese no... onion The cashier asked me to repeat what I said after he rang up the Baconater So I told him the last 2 sandwiches Get to thewindow and he had taken off the Baconater all together! Then we re rang it and had to wait to make it for them not to make itplain Everytime I try to go here because it's the closest Wendy's they always mess up something They need to train people betteror something Read more