Reviews for Subway in Richmond Hill, ON

Quality of customer service and food has gone down from last few months. Every other week i see new workers who are... inexperienced and lack basic customer service skills. Owner should try to retain the employees and also raise the food quality. Read more

Used to be the best I've ever been to. Just getting over FOOD POISONING from my latest trip as of November 20, 2022.

This subway location USED to be great! New owners now. Four (4) times I went at lunch time and no multigrain, whole wheat bread!... ?We run out?! Be better prepared! 3 strikes and your out! 4 times I must find somewhere else. Small portions, overcooked hardcookies. This is MY experience here and ?in my opinion? Read more

Employees working there are really helpful. Thanks a lot Sneha and harsh for making a delicious sub for me.

DO NOT GO HERE! This location has a new owner and the food quality is so low and cheap. The food is not fresh and the portion is... so small. Stay away there is a much nicer location one block north. Read more

I had an amazing experience, great customer service and the food was delicious.

Service was slow and the person making the sandwich looked new and was not properly trained my sandwich was improperly put... together and I did not enjoy it. Read more

ABSOLUTELY DISGUSTING. Those are the only words I can use to describe both the food and customer service at this Subway Canada... location. After getting home and taking a few bites of my oven roasted chicken breast sub, I quickly realized something was off.I unwrapped the sub and found the chicken had mould on it. I wrote to the store to let them know and they did nothing to addressmy concerns. The owner was actually quite rude. Order elsewhere. Read more